0x8002801c of RegSvr32 error code.

I bought a HP Officejet 6500 E709n and installed successfully on one of my laptops HP, but when I tried to install in on another one of my laptops HP, a "fatal error" when installing took place.  I went to the HP site and found this page:

http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c01783189&tmp_task=solveCategory&LC=en&DLC=en&cc=us&lang=en&product=3795406

I'm not positive is the error code was the same, but when I tried to follow the instructions on this page, I got the 0x8002801c error code.  I searched online for more information about this error code, but are pages that have no meaning for me.  Maybe it's not the only problem to get the printer installed on my computer, but it seems that that would be a start.

Help, please

Lorien,

Thanks for the advice but I got it to work somehow.  I don't know exactly what has worked this time, but I did the following:

First of all, I uninstalled all the HP programs install disc and shut down the computer once again.

Rebooted the laptop and ran Norton 360 scans, including registry cleaning.

Run the installation disk and once more the same fatal error occurred.

I then chose the option to install other programs from the disk to Setup again.

I have installed the HP Photosmart Essentials, as I had done previously.

I open the HP Solution Center, and this time it worked.

As I said, I'm not sure if the Norton 360 scans made the difference, but it seems to work fine now.

Thank you

Tags: Windows

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