0x80070005 valid account name: ntservice\trustedinstaller

0x80070005 valid account name: ntservice\trustedinstaller

Hi Nauj,

Welcome to the Microsoft Answers site!

I have a few questions about your concerns:

(a) what is the operating system installed on your computer?

(b) when you get this error message?

(c) you use your MAC?

(d) have you tried to disable or uninstall your antivirus software before you run the upgrade?

Please refer to the below given link and see if it solves your problem.

http://social.technet.Microsoft.com/forums/enus/w7itproinstall/thread/08aa49d3-fbda-4fad-9f98-fd157d8ddc49

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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