(1) how to undo what I have done to my tools?  All I get is hand shoiwing when I click on a tool and tool wil does not. (2) how can I get my CC installed in my dektop in addition to my laptop?

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  I installed lightroom via a dvd and when I was asked to fill in the serial number I have done a few times. now, I get the message that I have to disable LR on the other pc, I don't have one... then what can I do?

  You are welcome!

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• Printer does not print. An error message to add more paper, what I have done.

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  1. You did it any significant hardware or change software on the computer before this problem?
  2. When do you get exactly the error message?
  3. Have you tried to connect to any other computer on this flash drives?
  4. Your USB key works on other computers or have you tried to connect to different USB ports on this computer?
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  The question may arise if the currently loaded USB driver has become unstable or damaged, or if your PC requires an update for problems that could conflict with a device USB and Windows. This can also occur if your USB controllers may have become unstable or corrupt. So, I would suggest trying the following steps and check if the problem persists.

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  • Hardware devices do not work or are not detected in Windows
  • Diagnose and automatically fix the Windows USB problems

  If method 1 does not work, try Method 2.

  Method 2:

  Remove and reinstall all USB controllers.

  1. Open Manager devices by clicking the Start button, click Control Panel, click system and security, and then, under System, clicking Device Manager. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
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  4. Restart the computer and let the USB controllers get reinstalled.

  Plug in the removable USB device and test to make sure that the problem is solved.

  If the problem persists, go to method 3.

  Method 3:

  This method will install the latest drivers from device to your USB device.

  1. Click the Start button, type Windows Update in the search box, and then click Windows Update in the results pane.
  2. Click find updates. When the scan finished, click optional review updates.
  3. Click the check box next to the update, and then click install updates.
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  5. Follow the instructions on the screen to download and install updates.
  6. If you are prompted, restart your computer.

  More information: Update a hardware driver that is not working properly

  Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

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• Followed my previous inquiry, my hard drive crashed and lost my copy of Acropbat 9 in installing the new hard drive.  How can I go to re - install Acrobat 9 from the disc, I hold. Thank you, Don Hamilton

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  Just reinstall from the disc (or download it from https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html) and activate it with your serial number.

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• I have uninstall it by accident with Adobe Acrobat PRO DC with third party software.  Now I can't install Adobe and creative cloud does not load apps.  How a fix it?

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  Hey bellmarg,

  Please uninstall Adobe CC using this cleanup tool use the Adobe Creative Cloud cleaning tool to solve installation problems, restart your computer & reinstall it using this link Adobe Acrobat Pro DC: PDF Converter, convert PDF files from anywhere.

  Let me know how it goes.

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• can I get rid of 36? He installed an update and now firefox does not at all

  Firefox 36 is seriously broken

  He updated on my computer and now does not work. I tried all the suggestions and no help... don't come back to IE

  Hi wskossack, I'm sorry to hear that you have problems with Firefox 36. I also regret that we have not been able to get this working for you yet.

  If what you really want is to uninstall Firefox we can do. Of course, I have to ask if you'd be willing to let my help allows you to get the most up to the working version of Firefox. But Firefox is all about the ability to customize. If you want we can install the latest version of Firefox and you can use it until the next version comes out or while we work to get 36 Firefox works for you. I will try to cover all the options in my answer.

  First of all, I turn the uninstall of Firefox. If you want to watch the article click here that this can be done in 7 steps

  I would recommend that you completely uninstall Firefox and install again. This will fix likely problems you have right now. Because you're asking how to do this, I'll assume that you have not tried this.

  If you have Vista or Windows 7:

  (1) close all open Firefox Windows.

  (2) at the start menu click Control Panel

  (3) click on uninstall a program

  (4) from this list chose Firefox

  (5) click on uninstall (they are located up turds)
  If the uninstall wizard does not work, you can start it manually by running helper.exe, located in one of these locations by default:
  (32-bit Windows) C:\Program Files\Mozilla Firefox\uninstall\helper.exe
  (64-bit Windows) C:\Program Files (x 86) \Mozilla Firefox\uninstall\helper.exe

  (6) in the Firefox uninstall wizard click Next and on the next page, click Uninstall and then click on finish

  (7) to remove other files and folders that cannot be removed by uninstall it, you must manually remove the Firefox installation folder, which is located in one of these locations by default:

     (32-bit Windows) C:\Program Files\Mozilla Firefox
     (64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
  

  The uninstall program removes all the data user such as history or bookmarks. To completely remove these data, you must manually delete the folder containing your Firefox user profile:

     Click the Windows Start button.
  

     Type %APPDATA% in the search field and press enter to open the hidden Roaming folder.
  

     Open the Mozilla folder
  

  .

     Delete the Firefox folder.
  

  Now, I'll go on how to get the latest version of Firefox installed on your computer. If you want to watch the article click here . If you decide that's what you want please read the article for more information security helpless.

  Firefox 35.0.1 was the latest version of Firefox, and you can get it by clicking here . The link is also in the article. If you do this, you will need to disable the automatic update. To do this, go to options, then go to advance. The title of the advance, there will be a subtab. You want to go to update. You can then select never check or to tell you when there is an update.

  So the only thing left is for me to help you with any problem you are having with Firefox 36. I hope that you will give me a chance. In any case, if you need more information or help with everything I went please let me know.

• I have my black getit monitor and the computer does not respound after 2 mnts when I start playing games online

  I have my black getit monitor and the computer does not respound after 2 mnts when I start playing games online

  Hello

  1. what operating system is installed on the computer?
  2. what web browser are you using to play the games online?
  3. don't you make changes to the computer before the show?

  If you use Internet Explorer, then I suggest you to try the steps from the following link:

  The problems of games online using Internet Explorer
  http://support.Microsoft.com/kb/2528246
  
  Additional information:
  Why my screen is black when I start Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7

  Solve game problems
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-game-problems

  The problems of the game performance
  http://Windows.Microsoft.com/en-us/Windows-Vista/fixing-game-performance-problems

  Troubleshoot display with Microsoft games
  http://support.Microsoft.com/kb/263039

• How can I get rid of a small white rectangle that stays on my screen and it also does not allow me to turn off my computer?

  How can I get rid of a small white rectangle that stays on my screen and it also does not allow me to turn off my computer?

  Hello

  1. Since when are you facing this problem?

  2. have there recent changes or updates made on your computer?

  3. do you get an error message?

  4. what happens when you try to shut down the computer?

  5. What is the small white rectangle you speak?

  Method 1:

  Step 1:

  Try restarting your computer in safe mode and check if the problem persists.

  If it works fine in safe mode try performing a clean boot in order to find the cause root.

  Step 2:

  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135

  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.

  Method 2:

  Try to run Microsoft Safety Scanner for any malware or spyware infection and check if it helps.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

• Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do

  Windows xp does not start, I can't even in safe mode. I just get a black screen with the mouse arrow. What can I do

  You have all the features non-essential related to the machine?
  Have you installed a new hardware or software recently?

  Try to do a repair install and see if it corrects the problem.

  How to perform a Windows XP repair install

• I need to know how to remove the most recent version of Firefox. I JUST downloaded tonight and my computer does not have this edit bar little to work with, so I can download the reader good Adobe and my internet was screwed up ever since I downlo

  I need to know how to remove the most recent version of Firefox. I JUST downloaded tonight and my computer does not have this edit bar little to work with, so I can download the reader good Adobe and my internet was screwed up, since I downloaded the new version of Firefox. I want just the old version of this back because I can't download the Adobe stuff which is necessary to protect my computer against hackers apparently not. It would have been nice to know he had a problem with the new update of Firefox BEFORE I downloaded it. I have Vista, which is usually a problem with Adobe and Firefox. I don't seem to be able to run a lot of Adobe at all on my computer because of the Vista.

  This has happened

  Each time Firefox opened

  http://support.Mozilla.com/en-us/KB/installing+a+previous+version+of+Firefox