10.1.3 Adobe is unable to open the pdf file in Safari 5.1.5
All,
After the Adobe Reader 10.1.3 update everytime I try to pen a PDF in Safari 5.1.5 I get the following window:
http://msemac.redwoods.edu/~darnold/adobecap.TIFF
What is going on?
David
Hi David,
Please note that if you use OS X 10.6.x, then you need to run Safari in 64-bit mode. You can do the same in
1. go into Applications, command-click Safari to open the context menu.
2. now click on read the information
3. in the new window that appears, uncheck the box "Open mode 32 bits".
This is because on OS X 10.6.8 Safari 5.1 in 32-bit mode is not supported. Refer to the release notes for more details on changes to the systems requirements.
If above information was not useful,
Please let us know your OS version and the question of whether this problem occurs with all PDF files or any specific file?
Also try to "Recharge" the PDF file in safari when gray window is displayed by pressing "control + R?
-Shashi
Post edited by: Shashi Kant
Tags: Acrobat
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