10.11.5 el capitan / no login screen / black

After installation, I can not connect to OS X because (speculation: the LoginWindow service does not start).

  • Screen black (but always on)
  • No "cursor in the corner.
  • Occasional spinner
  • Finally, turned more
  • Cannot start in safe mode
  • Reset the SMC
  • Reset the PRAM

I can connect via ssh. From there, I can see via system.log that LoginWindow is continually start and stop and it seems to be an auth problem.

16 May 11:59:54 doom SecurityAgent [1170]: AgentMechanism called [mechanism(builtin:policy-banner)]

16 May 11:59:54 doom SecurityAgent [1170]: AgentMechanism [mechanism(builtin:policy-banner)] called setResult: 0

16 May 11:59:54 doom SecurityAgent [1170]: {processRequestCreate} could not create the agent mechanism, failure of authentication.

16 May 11:59:54 doom authd [137]: engine [1155]: error creating agent mechanism

16 May 11:59:54 doom authd [137]: engine [1155]: assess 60008 returned back errAuthorizationInternal

16 May 11:59:54 doom authd [137]: copy_rights: _server_authorize failed

16 May 11:59:54 doom SecurityAgent [1170]: AgentMechanism [mechanism(builtin:policy-banner)] destroy called

16 May 11:59:54 doom loginwindow [1155]: login window - return of the security officer

16 May 11:59:54 doom ManagedClient [1169]: CFPasteboardRef CFPasteboardCreate (CFAllocatorRef, CFStringRef): failed to create aggregate data

16 May 11:59:54 - last message repeated 3 times.

16 May 11:59:54 doom loginwindow [1155]: ERROR | -[LoginApp continueAuthPluginRequestAfterFamilyControlsCheck] | AuthorizationRef is not a username. On the way out.

16 May 11:59:54 doom loginwindow [1155]: exit via direct Application Login window: 0

And the authd.log:

16 May 10:48:07 doom authd [111]: managed allowing the right 'system.install.apple - config-data' customer '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/in stalld' [329] permission created by ' / System/Library/CoreServices/Software Update.app/Contents/Resources/SoftwareUpdateConfigData' [336] (4.0)

16 May 10:48:07 doom authd [111]: Sandbox denied authorizing the right ' system.install.app - store - software.standard - user ' permission created by ' / System/Library/CoreServices/Software Update.app/Contents/Resources/SoftwareUpdateConfigData' [336]

16 May 10:48:07 doom authd [111]: managed allowing the right 'system.install.apple - config-data' customer '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/sy stem_installd' [337] permission created by ' / System/Library/CoreServices/Software Update.app/Contents/Resources/SoftwareUpdateConfigData' [336] (4.0)

16 May 10:48:07 doom authd [111]: Sandbox denied authorizing the right ' system.install.app - store - software.standard - user ' permission created by ' / System/Library/CoreServices/Software Update.app/Contents/Resources/SoftwareUpdateConfigData' [336]

16 May 10:48:08 doom authd [111]: engine [333]: error creating agent mechanism

16 May 10:48:08 doom authd [111]: engine [333]: assess 60008 returned back errAuthorizationInternal

16 May 10:48:08 doom authd [111]: copy_rights: _server_authorize failed

16 May 10:48:18 doom authd [111]: engine [351]: error creating agent mechanism

16 May 10:48:18 doom authd [111]: engine [351]: assess 60008 returned back errAuthorizationInternal

16 May 10:48:18 doom authd [111]: copy_rights: _server_authorize failed

16 May 10:48:28 doom authd [111]: engine [373]: error creating agent mechanism

16 May 10:48:28 doom authd [111]: engine [373]: assess 60008 returned back errAuthorizationInternal

16 May 10:48:28 doom authd [111]: copy_rights: _server_authorize failed

The last three statements are repeated each attempt to start to the top of the login window.

A glance at:

http://www.NetworkWorld.com/article/3012241/Macs/a-fix-for-the-OS-x-black-screen - of - doom.html

suggests I should turn to 'use iCloud password' (which can be enabled), but I don't see how to do it from the CLI.

If you do not already have a current backup, please backup all data, and then reinstall the OS. * you don't need to erase the boot volume, and you won't need the backup unless something is wrong. If the system has been upgraded an earlier version of Mac OS X, you may need to the Apple ID and password to use.

There are ways to back up a computer that is not fully functional. Ask if you need advice.

If you installed the runtime Java distributed by Apple, and still need, you will need to reinstall it. It goes the same for Xcode. All other data will be preserved.

Related support article refers to OS X 10.11 ("El Capitan"), but the procedure is the same for OS X 10.7 ("Lion") and later versions.

Tags: Mac OS & System Software

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