10.9.5 security Update 2015-008 installed yesterday and the camera does not work

Hello

Updated with security update 2015-008 yesterday on 10.9.5 and iMac 27 (end of 2013 - iMac14, 2 Intel Core i7 3.5 GHz) camera (UVC camera VendorID_1452 ProductID_34065) no longer works in Skype, FaceTime, or photo booth...

It is most annoying. Thank you for advice or guidance.

Tarkan

One of them will solve your problem of camera:

(1) If your Mac restart does not solve the problem,

(2) use http://support.apple.com/kb/HT2090 from Apple.

(BTW - troubleshooting section called an "iSight" camera.  However, after that article was published, Apple has changed the name of the built-in camera on the recent "iSight" Macs "FaceTime", then "FaceTime HD."  Whatever the name of your built-in camera, the same info and troubleshooting applies.)

Be sure to test several Apple app (photo booth, FaceTime, iMovie, QuickTime Player, etc.) in more than one user account.  Do NOT use the 'Guest' for this test account.  If you don't have more than one user account for testing, create one now.  If you need help, how is explained in http://support.apple.com/en-us/HT201754.

A 'Standard' user account is all you need for the tests.

(3) If your camera will work correctly even with Apple applications, use OS X Recovery to completely reinstall your Mac OS since system recovery stored on your startup disk.  Don't bother test Skype or other 3rd party apps until you have your camera works with applications Apple.

(4) If none of the suggestions above resolve your issue, contact Apple or one of the Apple-Authorized Service Provider to have your Mac professionally repaired. Don't forget to back up your Mac and Deauthorize iTunes before the call for tenders for the service.

Post edited by: Jim EZ

Mac OSX 10.11.2

Tags: Mac OS & System Software

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