10 frame does not open, and I can't uninstall
Suddenly, FrameMaker 10 does not open. When I try to open it, it generates a log file that says that there is an error stack trace. I decided to uninstall and reinstall.
When I run the uninstall program, a message says that I must close javaw.exe to continue. But when I look in the Task Manager, javaw.exe is not on any tab. I tried searching the Internet, but could not find anything on a "ghost" javaw.exe.
What can I do to get the uninstall program to work? Help, please! I can't use Frame at all right now, and I have so much work to do.
Good suggestion. It's something that worked when I had a similar problem with RoboHelp 9, but unfortunately not this time. :-)
But I solved the problem. I had to forgottonen click on the button 'Show processes from all users' at the bottom of the Task Manager. When I did, I could find javaw.exe and shut it down and managed to reinstall.
Tags: Adobe FrameMaker
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