10 Windows Update has failed, restored for Windows 7 - cannot open existing files

Oh boy, am I ever stressed.

My update of Windows 10 failed today (error: failure of page in nonpaged area). I will have that later - my immediate problem is that when the update failed and stopped, it is automatically reduced to Windows 7 and all of a sudden I can't get all my Word or Excel files.

More specifically: I can't open my files in Word or Excel, except those saved on the desktop. Desktop files open fine, but whatever it is saved in a folder or other location does not open. Other types of file open: photos, Photoshop, PDF, apparently everything opens without a problem. For Microsoft Office files, I get the following messages:

For Excel:

Excel cannot access "File Name.xls". the document may be read-only or encrypted.

and

"File Name.xls" are not accessible. The file may be corrupted, located on a server that is not responding or read-only.

For Word:

Cannot open the document: user does not have access privileges

Possible Note:

1. I registered normally (as an administrator).

2. when I right click on the file and look at the properties, everything seems normal (read-only is not checked, and the location of the file looks correct.

3. I tried to pass a doc to a folder on my desktop. It says that I have to give permission to the administrator. I am able to click on the button 'continue' admin, the file is moved to the desktop, but still does not open.

Any advice would be welcome! I'm not a computer expert, and I desperately need to access my documents.

So I clicked 'Add', typed the username- desktop\user name in the subject box, and then clicked on "Check names", then press the OK"" button.

And now, the file opens.

I'm sure there's a better difficulty out there, I don't know what it is. Whatever it is, I can access my files now.

You have made the right choice. It is essential that the specific user or group 'everyone' has full access to the file or folder. The alternative would be to use the console commands. They require a good knowledge of administrative tools.

Be sure to mark my suggestion as "Response" to this topic.

Tags: Windows

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