1025nw Jam in Drum area - attention LED still flashes and cannot print the test page

My Laserjet PRO CP1025nw is only 3 weeks. Everything was normal until I met a paper jam today. I removed the damaged document by opening the back cover and the piece of paper remaining from the feeder. But still, printer flashes driving caution.

I turned the printer off and then back on and tried the instructions in the user manual to clear paper jams. When I turn on the printer, all lights are turning ON one (as the normal boot sequence) and then warning led flashes. I couldn't hear any engine wheelchair or his mechanics during this process. Web server page printer (with wifi) showed the status of the printer as "jam in the drum area.  I removed and re-inserted Imaging drum by following the instructions to replace the imaging drum.

What I see after turning on th eprinter is just attention light flashing and I can't even print a test page. I don't hear any rotation of the engine sound of the printer. Pleas help me out of this problem.

I solved the problem myself. Although I couldn't find any piece of paper left by normal inspection of the outside of the printer, I removed the Assembly / separation and roll pick-up from the input tray to find a small piece of paper remaining on the paper sensor flag. Very hard or literally impossible to find something in this place by the normal health check.

To eliminate the epickup roll pre-assembled under th eprinter th, I removed the right side panel and the left side panel for th eprinter. I was happy to see the piece of paper that has ruined my day quiete. Deleted and everything set up as before and successfully took a test page print.

Thank you for repair of HP, which led me to get inside the printer.

Tags: HP Printers

Similar Questions

  • cartridge new but still does not print the test page

    Help

    put a new black ink cartridge in and wont let me do a test page
    tried printing something else, but only get color, my new cartridge
    could be faulty ideas please

    Please contact the supplier or the manufacturer of your printer/cartridge.

  • Cannot use windows update, get the message "site has encountered a problem and cannot display the page you are trying to view.

    original title: can't use windows update, get the message 'the website has encountered a problem and cannot display the page you are trying to view. I am running xp. Can anyone help?

    I can't use the update. Still get the same message. Fix - it for Windows can not solve the problem. I am running xp. Help, please!

    Hi Hojo11779,

    You can see the mentioned knowledge base article and check.

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update

    http://support.Microsoft.com/kb/883614

    Let us know if it helps.

  • Automatic updates program turned out impossible to turn it on, with error message "site has encountered a problem and cannot display the page you are trying to view.

    Original title: Auto updates

    My automatic updates program is disabled.  When I try to turn it on, I get this message "the site has encountered a problem and cannot display the page you are trying to view.  Automatic updates forever, why was off and why he now won't come back?

    Bill T

    E-mail address is removed from the privacy *.

    Hi Bill,

    This problem can be caused if the automatic updates service may be missing in the Services snap-in.

    1. is the Service Pack 3 installed on your computer?

    2. what anti-virus software you use in your computer?

    Follow the steps below:

    Method 1:

    To resolve this issue, follow these steps:

    1. Click Start, click run, type explore, and then click OK.
    2. Look for the following folder:

    %windir%\System32\inf

    Note The %windir%\System32 placeholder represents the path of the WINDOWS System folder. Typically, C:\WINDOWS is the path of the WINDOWS System folder.

    The inf folder is a hidden folder. To view the inf folder, follow these steps:

    a. on the Tools menu, click on Folder Optionsand then click the view tab.

    b. in the list of Advanced settings , click to display the hidden files and folders under hidden files and folders.

    c. click applyand then click OK.

    3. double-click on the inf folder, right-click in theand then click install.

    4. click on Browse. Look for, and then click the \ServicePackFiles\i386 %windir%\System32folder if the following conditions are met:

    • You install Windows XP SP3 from a CD Windows XP SP3 which included as part of the basic installation of SP3.
    • You have downloaded and installed Windows XP SP3 from the Microsoft Web site.
    • Windows XP SP3 was included with the computer.

    Note If the files from the Service Pack folder is not present on the computer, you can copy the files from a Windows XP SP3 slipstreamed installation CD.

    5. click OK to copy the files.

    6. change the setting on the computer to not display the hidden files and folders. To do this, follow these steps:

    1. On the Tools menu, click Folder Options, and then click the view tab.
    2. In the list of Advanced settings , click show not the hidden files and folders under hidden files and folders.
    3. Click applyand then click OK.

    7 restart the computer and check.

    Method 2:

    Follow the steps in the link below.

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update:

    http://support.Microsoft.com/kb/883614

    For reference:

    How to configure and use automatic updates in Windows:

    http://support.Microsoft.com/kb/306525

     

    If you need further assistance on this topic, let know us and we will be happy to help you.

  • My HP printer still prints a test page once I print a document

    My HP printer still prints a test page once I print a document or photo, or something else, how do I get it to stop printing the test page. I use windows XP

    Hello

    Thank you for writing to Microsoft Communities.

    Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.

    1. What is the model of the printer?

    2. have there been recent changes to the computer before the show?

    Please go ahead and follow the steps mentioned and later a update on the State of the question.

    Step 1: Resources for the resolution of the printer in Windows XP problems: http://support.microsoft.com/kb/308028

    Step 2: Printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

    Please follow these recommended steps and post if you still experience the problem.

  • The website has encountered a problem and cannot display the page you are trying to view - Instalation of XP sp2

    After the installation, no update is possible.  The instalation is no problem.  The message:

    "The website has encountered a problem and cannot display the page you are trying to display."

    Hello

    1. What is the brand and model of the computer?

    2. when exactly you get this message?

    3 is the issue limited to one Web site?

    If you get this error while accessing the Windows Update Windows XP Web site, try the following article.

    You receive a "Windows Update has encountered an error and cannot display the requested page" error message when you try to install an update: http://support.microsoft.com/kb/883614

    I hope this helps.

  • Error "the site has encountered a problem and cannot disply the page you are trying to view" when I run Windows Update

    Original title:

    I just reinstalled xp pro on my Dell D620 and it is not allowing me to run the updates. Error message: the site has encountered a problem and cannot disply the page you are trying to view. I have service pak 2

    Hello

    You get this error when you try to open the windows update or when you check for windows update?

    Check out the following link.

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update

    http://support.Microsoft.com/kb/883614

  • Windows XP update gives an error, the site has encountered a problem and cannot display the page you are trying to view.

    I just re-installed Windows XP and am trying to get windows updates. I get this message - the website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.   How can I fix this. Thank you mitch

    Hello

    Are you facing problems connecting to the internet when you access Web sites?

    You can try the steps from the following link and check if it works:

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update

    http://support.Microsoft.com/kb/883614

    Let us know if it helps!

  • Error message "the website has encountered a problem and cannot display the page you are trying to view" when trying to install updates in the Windows XP computer.

    Original title: update problem.

    Cannot open microsoft live mail, are unable to update, this message popsup 'site has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem"what is the solution

    Hi AbelGomes,

    1. What is the number of KB updates, that you can not install?

    2 did you change on your computer before this problem?

    For the issue of the update of Windows, you can follow this link:

    You receive an error message "Windows Update has encountered an error and cannot display the requested page" when you try to install an update.

    Due to Windows Live Mail, you can ask your question in this link:

    http://answers.Microsoft.com/en-us/windowslive/Forum/email

    Hope the helps of information.

  • Windows XP update error: 0x8024D001, the site has encountered a problem and cannot display the page you are trying to view.

    Original title: Windows XP ~ Windows Update problem.
     
    During three days of solid, and I slept then work, sleep and then working to solve a problem I have with the functionality of Windows XP Windows Update - this is the error message I get constantly

    [Error number: 0x8024D001]

    The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

    I installed a new copy of Windows XP on a hard disk nine, installed Service Pack 1, Service Pack 2 and Service Pack 3, installed Internet Explorer 8 installed .NET Framework 2.0 as Microsoft requested, modified popup settings to allow Windows Update page to be free to scan my system for updates, etc... and I even enabled all Active X permissions BUT I still can't Windows Update to allow me to download all updates, patches, etc... Windows Update has generally

    I also turned on automatic updates requirement also BUT no dice - I can't just not update Windows to activate and start as normal, no matter how many times I format the drive and do a fresh install.

    I had to get a new drive hard as my old crashed.

    Now, I have to install Windows XP again but I noticed how old, easy to update somehow has been paralyzed.

    It's as IF Microsoft is crippling of Windows Update to start simple as pie, then now we users HAVE to jump through hoops to get our operating system Windows XP set to day and repeatedly queries Microsoft asks us or install 'FIX IT' service does not work and it is impossible to reach by phone about Microsoft , and the live online help runs into errors when it is installed, so I have to hit the Internet Forum here for advice.

    How, in words simple Windows XP allow Windows Update to run the scan, to download and install the process what it is supposed to do?

    What exactly is missing to allow the screen to show the green bar and scan the notificiation there have updates available?

    What I am doing wrong?

    I really hate to say this, BUT I'm literally at the edge of tears.

    Help!

    Is there a maintenance program master as an "all-in-One rollup patch" that will search the lack of programs, applications, and settings of Windows XP and makes a one-way relay to set everything right and ensure that the programs needed to make Windows Update work are knitted in Windows XP, including all programs missing subprogrammes and to settings then check their self errors or incorrect version but it provides goes off to FIND the RIGHT version of What is needed?

    Or better yet a disc Compilation of master i.e. Final Service Pack 4.0 that contains all fixes known on DVD that would be found in the downloaded Windows Update but rather is purchased for $10.00 that contains each hotfix and update known for Windows XP so that we can manually update Windows XP on the side of the user of the Internet without having to go on the internet?

    You need 3 things to WU work.

    WindowsXP-KB892130-ENU - x 86 .exe   KB892130 Windows Genuine Advantage Validation v1.9.42.0
    WindowsXP-KB898461x86 - ENU.exe   KB898461 Installs a permanent copy of the Package for Windows Installer

    And and unofficial WUA.

    He's right on obsolete dll of WUA that MS is not updated once sometimes for some unknown reason... even the WU Fix there don't solve it. I ran a few tests in the fall and virtual machine on the same issue yesterday. You must install the unofficial Windows UPDATE agent.
    Windows Update Agent below... MS last isn't the last. Boo Ms.
    Download WindowsUpdateAgent7.6.7600.256 - 257.zip to your desktop (MS does not have the latest version of Windows Update Agent. Only 7.4.7600.243 so make us with this).

    Unzip it, go to the folder and double-click RunMe - MakeInstallWindowsUpdateAgent.bat.

    It will download, MS, the files needed to create the Windows Update Agent 7.6.7600.256/257 and then install it. The files that it contains are 100% Microsoft. He uses just a few third-party tools to make it.

    You will be left with the installer, WindowsUpdateAgent7.6.7600.256 - 257.exe. Keep or delete. Your choice.

    Analysis antivirus for WindowsUpdateAgent7.6.7600.256 - 257.zip

    Information for network administrators about how to obtain the latest Windows Update Agent

    Taken from the newsletter above...
    View
    There is no stand-alone installer for the latest version of the Windows Update Agent (7.6.7600.256)

    EDIT: I forgot to mention. It took 1 hour before the scan finished for me. A guy that I was helping on another forum just let WU scan of the day to the next. When he awoke, the scan had the results. So please be patient.

    "Or better yet a disc Compilation of master i.e. Final Service Pack 4.0 that contains all fixes known on DVD that would be in the downloaded Windows Update, but instead is purchased for $10.00 that contains each hotfix and update known for Windows XP so that we can manually update Windows XP on the side of the user of the Internet without having to go on the internet?

    You can create a CD to date and does not deal with all the hassles during the fresh installation. You need nLite and my script of the UDC. You will only need SP3 when "slipstreaming". No SP1 or SP2.

  • Try to update the getting help «site Web has encountered a problem and cannot display the page you are trying to see...» ', what I did wrong?

    Finished the OS reinstall with no NTFS file system prob., installation of drivers, installed antivirus, go to install updates of the system and the message "the website has encountered a problem and cannot display the page you are trying to see.". Improved IE 6 to 8 without problem. still getting the same message. need advice...

    Windows Update no longer works if you do not have windows xp sp3 installed. You can download and install from the link below. First of all, you must return all the way back to IE6 before installing SP3. If you do not, you can not remove IE 8 to a future if you must.

    Windows XP SP3.

    http://www.Microsoft.com/en-US/Download/details.aspx?ID=24

    Ignore warnings about the professionals and the network installation. Restart your computer after installation and revisit WU to get the latest critical updates.

  • Not able to find new updates error the site has encountered a problem and cannot display the page you are trying to view

    Original title: get errors on Windows Update after installation of W2K3 SP1 (Web Edition)

    When I try to use the Windows Update site, it gives the following error:

    "The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. "

    It is immediately after installing W2K3 Server Web Edition SP1 (it was the last version that I could find on MSDN Web publishing)

    This version is still supported by WU?  Pointers to get this working would be appreciated.

    -Thanks!

    Hello

    The question you posted would be better suited to the TechNet community. Please visit the link below to find a community that will provide the support you want.

    Hope this information is useful.

  • Impossible to update "site has encountered a problem and cannot display the page you are trying to show."

    When I try to update either using the can I Update or Microsoft Update I get the following message: "the site has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem. "

    When I open Microsoft Security Essentials and click Update I get the following message: "the Virus and spyware definitions failed and an error code: 0 x 80070424 message.»

    I am unable to get the position of automatic updates to turn on. I followed a few threads that says run "services.msc" Background Intelligent Transfer Service is ongoing as is the workstation but automatic updates does not appear!

    I tried auto Fix It and automatic installation of updates, but still no luck.

    All the other programs on the seam of my computer for updated correctly. and seams of browser to work properly. I also tried dissabling my firewall and adding the site to my trusted sites update and that didn't work either.

    I'm on PC based on Microsoft Windows XP Professional 5.1.2600 Service Pack 3 Build 2600 on a Toshiba X 86 vs

    Q: which antivirus application was installed before installing MSE, was your subscription always news, and did you uninstall it before installing MSE?
    A: I do not uninstall [McAfee Security Center before] I installed MSE...

    See...

    Checklist for installation of Microsoft Security Essentials
        http://answers.Microsoft.com/thread/bf757e6a-E320-4a67-92bc-767e6acb26c4

    Should I have any other antivirus software and Microsoft Security Essentials?
        http://blogs.msdn.com/b/securitytipstalk/archive/2010/09/08/do-i-need-both-Microsoft-security-essentials-and-another-antivirus-software-program.aspx

    ======================================

    You could try the following:

    [You may want to print these instructions for reference offline. [If a step said to restart, restart!]

    1. download the McAfee Consumer Product Removal, save it to your desktop tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

    1B. download the Norton removal tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    2. close all open applications (that is, anything with an icon on the taskbar).

    3 uninstall McAfee Security Center & reboot.

    4. make sure that the Windows Firewall is now enabled.

    5. If S * PERAntiSpyware is always installed, uninstall it and reboot again. If not go to # 6's.

    6. double-click on the file that you saved in # 1 a above, to run the utility. DO TAP not your keyboard until the race ends, then restart.

    6. double-click the file that you saved in # 1 b above to run the utility. DO TAP not your keyboard until the race ends, then reboot again.

    7. open Internet Explorer (only) to http://support.microsoft.com/kb/923737 & run the difficulty.

    8. open Internet Explorer (only) to http://support.microsoft.com/kb/971058 & run the automated troubleshooter from end to end. [1]

    9 restart a last time & test. Make absolutely certain that you can update MSE manually using the update on the update tab button.

    ~~~~~~~~~~~~~~~~~~~~~~~~
    [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove programs.

  • New Windows 7 pro machine always prints the first page in a direction, but all other pages are printed in a different orientation

    We bought a new PC for one of our employees that is running Windows 7 Pro 64 bit. We have several printers throughout our office area. There are three printers that this person will print to the two Ricoh printstations and a Brother Laser printer. Any printer that employee uses printers still print the first page, a focus on the next page and all other pages in the other direction. The first page is always printed in the opposite direction of whatever orientation has been selected.

    If it has a four page document and select landscape as the orientation, the first page prints in portrait orientation while the other three pages will be printed in landscape. She can go back and print the document again and all four pages will be printed in the right direction. This happens no matter which printer she uses, as well as any program (Word 2010, Excel, Adobe, web pages, etc...). Any suggestions?

    Hello

    The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the TechNet Forums.

    http://social.technet.Microsoft.com/forums/en-us/w7itpronetworking/threads

    Hope this information helps.

  • error code: 0 x 80070002: MS updates__The site has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem

    The website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem

    Hello

    Look in Control Panel - updates of Windows to see what is the KB and post it here. You can indeed
    There no need and do a right click on it and HIDE it. Let us know what is the update, so that we can
    help advise.

    Also, if you don't need it you can try to download it here.

    Microsoft Download Center - research on KBxxxxxx the number of update for anchor xxxxxx
    http://www.Microsoft.com/downloads/en/default.aspx

    Download - SAVE - go to the place where your put it - click on - RUN as ADMINISTRATOR

    If you need to fix the error:

    Error message when you use the Windows Update Web site or the Microsoft Update Web site to install updates: "0 x 80070002.
    http://support.Microsoft.com/kb/956698

    Windows Update Error 80070002http://windowshelp.microsoft.com/Windows/en-us/help/c5f4d9e0-3eb6-426b-8118-0cedf489a75f1033.mspx#EJH

    Or - these two (above and below must be the same)

    Windows Update Error 80070002
    http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

    Fix Error 80070002 when using Windows Update in Vista
    http://www.mydigitallife.info/2007/12/21/fix-Error-80070002-when-using-Windows-Update-in-Vista/
    Error Code 0 × 80070002 during Windows Vista SP1 Setup Install - SP2 might have similar problem
    http://www.tipandtrick.NET/2008/error-code-0x80070002-during-Windows-Vista-SP1-Setup-install/

    You receive an error '0 x 80070002' or '0 x 80070003' code after you download an update from Windows Update, Microsoft Update or Windows Server Update Services
    http://support.Microsoft.com/kb/910336

    Error message when you use the Windows Update Web site or the Microsoft Update Web site to install updates: "0 x 80070002.
    http://support.Microsoft.com/kb/956698

    ----------------------------------------------------

    Then run this:

    How to reset the Windows Update components? -a Mr Fixit
    http://support.Microsoft.com/kb/971058

    Description of the system for Windows Vista, Windows Server 2008, update tool and
    for Windows 7
    http://support.Microsoft.com/kb/947821

    ------------------------------------------------------------

    If necessary, you can get free reports of incidents:

    Windows updates - free Incident report

    Go here and click on-> Windows Update fails while searching, downloading or installation of updates
    http://support.Microsoft.com/GP/wusupport#tab3

    The security updates, you can get free support Incident report
    http://www.Microsoft.com/protect/resources/support.aspx

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

Maybe you are looking for

  • I get a weird, not sure email that's Apple

    < image edited by host to remove personal information >

  • Satellite Pro A300-1OP - Missing FEPs disk partition E:\

    I have a Toshiba Satellite Pro A300-1OP with Windows Vista. The hard disk is partitioned into C:\ and E:\, each about 75 GB with a hidden options of system recovery partition. E: / shows that about 5MB, left free while C:\ shows 28GB. However, the li

  • Equium P200-11R: two different processors in my device manager

    HelloI have an Equium P200-11R.When I look at the system, the processor is shown as «Intel Pentium Dual CPU T2330 @ 1.60 GHz»However, in the Device Manager under processors I find; "Intel Core Duo CPU T7300 @ 2.00 GHz", then "Intel Pentium Dual CPU T

  • the console application window brings forward on printf

    Hello, this is the first time with LabWindows CVI (version 9) and I noticed on all the 'printf' console is presented in the foreground. It is therefore impossible to use the computer during my tests that print report in the console. Minimizing the co

  • Windows 7 can not connect to Exchange Server

    Windows 7 RC1 64 bit connects to my server Exchange of businesses.  Something is happening with the authentication between the two.  During my first installation of Windows 7, it seems to work correctly.  However, later he suddenly stopped working wi