1080 MicroSoft Life Cam questions?
Bought a MicroSoft Life Cam Webcam 1080
In the middle of uploading software cd, I get an error message
www.support.Microsoft.com/kb/953691
I am running Windows Vista. Have all tried to free disk space, change the Windows Installer to automatic.
Running Windows XP at work and the upload works fine.
Help! Help!
Knight Fan Stan
Hi Knight Fan Stan
What is you receive the exact error message?
Method 1 : Clean boot the computer and then try to install the webcam
Follow step 1 in the link below,
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.
Continue with the remaining steps to pin-point on the third party service.
After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
Important: n ' forget not the computer to start normal follow step 7 in the link.
Method 2: You can see the steps outlined in the article below, which deals with a similar question
Resolve the error "Setup cannot continue" when you install the LifeCam software
http://support.Microsoft.com/kb/973297
Thanks and greetings
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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I can't open my Microsoft life Cam
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Another thing, I didn't know how to answer the boxes below on the forum and comments. I just need help.
Thank you very much
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1. do you get an error message when you try to open Microsoft Life Cam?
2. What is the brand and model of your computer?
3. What is the version of Windows installed on your computer? For example, Windows 7, Windows Vista.
4. have you done any software or hardware changes on your computer before this problem?
I suggest you according to return information about the Microsoft Life Cam model so that we can better work on the issue. You will be able to find information on the box or packaging that came with the Microsoft life cam.
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Hello
· You get any message of error associated with the cam of life every time you start the system? If Yes, what is the exact error message?
I suggest you to uninstall the software and other programs related to Microsoft live cam and then install it on the system and check if the problem is resolved. Follow the steps mentioned below.
Uninstall or change a program
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
Then install it back again on the system by following the steps mentioned in the article and check.
http://www.Microsoft.com/showcase/en/us/details/7f6bf11d-d9d2-4AD2-bde1-0f299804f38e
For more information click on the link below.
http://www.Microsoft.com/hardware/digitalcommunication/LifeCam/Readme/en-us/default.mspx
http://www.Microsoft.com/hardware/download/download.aspx?category=ice
Troubleshoot failures to find the new LifeCam hardware
http://support.Microsoft.com/kb/929087
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think. -
Dear Mircosoft
I just bought the Microsoft Live Cam VX-2000. You are able to help.
I followed the installation, then at the end when the picture came on the screen an error message came on the screen: "a later version of the Webcam Live software is already installed, to reinstall the Webcam Live software, you must first uninstall the software of Webcam Live from your computer."
I'm not very user-friendly computer.
I get a green flashing on the camera.
I can't use it in Skype.
Thank you
JO SmithHi josmith416342,
· You have installed all software associated with the device?
· Do you have any device life Cam earlier?
Check to see if the following is useful.
Method 1: Check list of programs for the device relating to the software. Uninstall the same and try to reinstall the software.
How to change or remove a program in Windows XP
Method 2: You can follow the steps in the following article and see if it helps. The error mentioned in the article is different, but this can be tried.
Troubleshoot installation of Intellipoint and IntelliType LifeCam software
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I connected just a new MS life Cam to the PC WIN 7, no response from the PC & no instructions
What Microsoft LifeCam model do you have?
Here are links to the pages of media containing the software/drivers/guides:
http://www.microsoft.com/hardware/en-gb/downloads#webcam .
Have you installed the drivers/software required before you plug in the LifeCam?
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Hello
See the online documentation and drivers for your LifeCam:
Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more
http://support.Microsoft.com/ph/7746#tab1WebCams - Drivers and Documentation
http://www.Microsoft.com/hardware/en-us/downloadsWebCam help & resources
http://www.Microsoft.com/hardware/en-us/support/how-toMicrosoft Hardware warranties
http://www.Microsoft.com/hardware/warranties.mspxSupport for WebCam
http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspxand:
http://www.Microsoft.com/hardware/en-us/support
Microsoft Hardware - contact us
http://www.Microsoft.com/hardware/en-us/support/contact-usMS hardware supports and warranty claims (support for 90 days from the date of the 1st call).
1-800-936-5700I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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I suggest you reinstall the software of web cam on the computer and check if it works.
http://www.Microsoft.com/hardware/download/download.aspx?category=ice&type=LifeCam&SKU=RKA-00001
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http://www.Microsoft.com/hardware/digitalcommunication/LifeCam/Readme/en-us/default.mspx
I hope this helps!
Halima S - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
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Please refer to the below links provided on how to install, configure and install LifeCam on your computer and check if that helps you use the LifeCam:
http://support.Microsoft.com/GP/cp_webcams_master#TAB0
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Hello1. What is the model number of your webcam?
When you start Microsoft LifeCam, the video preview is blank. This can only happen with a quality greater or more high resolution video or pictures.Follow the steps listed in the article below and check if that helps.
Set the empty preview, "initialization error" or 'no camera not connected' error in the LifeCam software
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What version of the operating system is installed on the computer?
Method 1:
You can check out the link and check.
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You can install the drivers and related software on the manufacturer's Web site.
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You can try the troubleshooting provided in the links below steps to fix the problem.
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John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web: http://www.winuser.co.uk ; Web: http://xphelpandsupport.mvps.org ; Web: http://vistasupport.mvps.org ; Web: http://www.silversurfer-guide.com
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