12.3.2 iTunes stuck on sync with iPhone 6 iOS 9.2 amendments pending to be applied

My daughter recently updated its MacBook Pro for Mac OS X El Capitan 10.11.2 and she has a 6 - iOS 9.2 replacement iPhone. She's trying to synchronize his phone to his MacBook Pro with iTunes and it keeps stuck at step 7 of 7 - for waiting for changes to be applied. They are never applied and iTunes crashes. Any suggestions?

Hi alp1116,

When the synchronization process hangs at step 7, it is usually indicative of a problem with what is called the "iPod Photo Cache". It is a folder that contains the converted versions of the images that are be synchronized with the device in question, whether an iPad, iPod or iPhone. Lets remove this folder so that it can be regenerated and will not result in the loss of any data.

On the folder for Cache Photo iPod
https://support.Apple.com/en-us/HT203156

See you soon!

Tags: iTunes

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