120 envy: envy of 120 - will not scan / photo copy

Hello

When I put the page I want to scan / photocopy to the screen (yes I put it the right way), print out shaded black.  The scanner moves on the screen, but the 'light' scanner doesn't work, then it is not bright enough or have enough light to read the page to read the page.

Is this a defective material or is there a driver that could fix?  He has worked in the past, but I didn't use it recently.

Thanks in advance,

Rodney

Hi roddersh, I have the same problem.

I had it before on a hp 2450, the store gave me a new (after a few weeks of waiting).

In the next few days I'll bring the urge to go back and see what happens.

But now it's really a bad time without a scanner (I'm home due to a blow on my back and I need to scan to send some infomation to work).

Good bye. Tell me how was by you.

magu2012

Tags: HP Printers

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