1355cn stopped scanning

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• HP Photosmart C4780: HP Photosmart C4780 stop scanning

  My printer is HP Photosmart C4780 allows to analyze, but has stopped scanning, but will print & copy.

  I get the error mess "parse error. Try scan from computer or see the documentation. Press OK.

  I checked the systems running and have revived the latter, which has been proposed for the same problem

  anyone else had previousky.  TKS in adv

  Hello @Williams2and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have any questions about your ability to scan.  I would like to help!

  You are connected via a USB cable or a wireless connection?

  I recommend to remove printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I suggest also download and run the HP print and Scan Doctor.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• OfficeJet Pro 8600 stopped scanning

  I have my 8600 Officejet Pro connected to my computer and use Windows 7. When I got the all-in-one, he scanned beautifully. Then one day he just stop scanning. I get an error when I try to scan which said"The HP 8600 Pro Ofifcejet not found. »

  I ran the HP Print & Scan Doctor half a dozen times and to halfway through, I still get the error message "The HP Officejet Pro 8600 was not found."

  On the HP Print & Scan doctor, when she leaves, I get a screen that verifies offshore:

  -Device Manager

  -Pilot Check

  -Device status

  -Windows (WIA) Scan

  And then I have a yellow triangle with an explaination in next to "HP Twain scanning" brand

  He has a box that says: "Please save your work and close all applications. Unplug it from your printer by pulling on the power cord from the printer. Plug it back, turn it back on, and then click "Restart the computer." Once the computer is restarted, run this utility again. "What I've done several times - it doesn't change ANYTHING. Still, I get "The HP Officejet Pro 8600 is not found" error box again...

  I would add also, I was able to print without missing a beat and I use a USB cable to connect the MFC to my PC as our wireless here at the office isn't bad.

  I would be very happy for any help and suggestions that someone has!

  Thank you!

  RobbieLee

  Hi RobbieLee,

  I see that you have some difficulties now scans your Officejet Pro 8600 to your Windows 7 PC.

  Please, try this and let me know the result.

  1. Hold down the Windows Logo key () on the keyboard and the 'R' to open the dialog box run, type %temp%
  2. Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  3. The new software - uninstall the printer software Instructions
  4. Once the uninstall is complete, reboot the computer
  5. Follow these steps to reset the registry settings and options for Windows Installer.

• Lemark suddenly stopped scanning. It makes a rattling noise.

  2600 series Lemark suddenly stopped scanning.  It makes a rattling noise.

  Instead of posting your question in the Feedback forum, where you post your feedback on the web site of Microsoft Answers, you should have posted in forum hardware and drivers, which is where I moved your post.  Please return to your message, click on edit, change the Version of Windows, menu dropdown to indicate which version of Windows you are using, and then click on submit.

  Frankly, you should talk to a repair shop, don't ask this question here.  It seems that the internal mechanism in your Lexmark has failed.

• OfficeJet Pro 8500 first stopped scanning

  My Officejet Pro 8500 has stopped scanning.  The message window says it is not connected to the network.

  I changed my DSL provided by the local cable company to ATT U verse a few months ago, but the problem does not seem to be related to this change.  I say this because when I ran the diagnostics, the printed page says that my problem is "the wireless radio does not work. Contact HP support. »

  HP support offered advice tech for $29) warranty, or sell me a new all-in-one.

  The wireless radio can be fixed? Is it a software problem.  I have to buy a new all-in-one?

  Hello JessicaD,

  I see that you have a problem with the wireless radio fails on your Officejet 8500. To inform you in this regard, if the radio has failed, it is not a replaceable part by customer, but I'll try to help you with the problem.

  Start as a result of this document: printer does not maintain the wireless connection.
  With this document, I would like to track:
  (1) restore your default settings of network on the printer.
  Go to setup (can be a wrench), network, and then restore the default settings of the network. After that the power on the printer.

  (2) turn off the wireless radio.
  Go to Configuration > network > wireless radio, you must have the option to turn it off.

  (3) hard reset of the printer.
  While the printer power cable for 30 seconds, while the cable is unplugged, press and hold the power button for 15 seconds. It's draining the printer of all power. Reconnect the cable.

  (4) turn on the wireless radio and reconnect.
  Go to Configuration > network > wireless radio - on. Then, go to Configuration > network > wireless are running the configuration wizard.

  If it was not successful in entering you connected to the network and or print wireless. You still have another option with the printer to try before replacing.
  If you have an Ethernet cable, you can set a wired network connection. Plug the Ethernet (cat5 cable) cable into the printer and the router. It will be assigned the printer a new IP, which means that you will need to add the printer to the computer. This will still allow the printer on the network and communicate with a wireless device.

  Please try all above and I would like to know how everything goes. Thanks for posting on the HP Forums.

• HP Photosmart CA4800 stopped scanning

  During the installation of MAC OS X 10.63, HP Photosmart CA4800 stopped scanning, I am on a limited income and I rely on this printer/scanner and cannot afford an upgrade, suggestions on how to make this work?  I read most of the problems and the tags, but there must be a solution.

  Yes, you can only buy 10.6.3 (I checked last), but you really need to do software updates again and again until there is no more

• HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  HP Officejet 6500 stopped scanning documents. Functions of the printer and copier still work

  If HP is unable to repair it, nobody else can either.  Buy yourself a cheap Canon scanner if they cannot make it work.

• Photosmart 7510 stop scan to PC (Windows7). Diagnostics and help have not solved.

  Printer - Photosmart 7510.

  System: I'm on Windows 7 home premium 64-bit, I have Norton 360.  Laptop is Acer Aspire.

  Problem - Photosmart 7510 - scan is no longer to the PC.

  Software won't uninstall (so I can ' t reinstall)

  Connect the printer software installation impossible (he always recognizes the printer on the network)

  Scanner not recognized.  When I click on scan HP he says 7510 series unrecognized.  If I click on manage scans devices/printers, nothing happens apart from hourglass.

  I lived all the online help and scan doctor and spent 3 days on this.  Nothing seems to fix it or repair.

  The scanner, printer and copier what worked first implemented, including scanning to pc.

  Now, everything works apart from scanning to PC.

  A few days later the scanner to the computer stopped working and could not be recognized if clicked (for example to allow the scan to PC function).  Scanner the doctor then tried to uninstall and reinstall the software.  The basic device HP software won't uninstall, whether through the HP program or control panel.  There after the reboot, even when supposedly uninstalled.  I tried to reset the defaults on the printer, turn off the power sector, removing the printer from devices and printers, fixing and cleaning the registry errors, checking all relevant WIA and CPP are restarted and automatic according to the directives of this help: http://h30434.www3.hp.com/t5/Scanning-Faxing-and-Copying/Photosmart-7510-won-t-scan/m-p/1749193/high... I followed all the HP help topics and have tried drivers updated and installation of HP.com.  My laptop was rebooted about 50 times in the last three days trying to get this resolved.

  When I click on the printer defined upward and the software it prompts you to connect the new printer.  It finds my 7510 (wireless), but says that it cannot install it.

  I can't do windows system restore, because there is no set of restore points.  I tried to disable firewall for connections and installation of the software.

  Various error messages appear:

  During the uninstallation using the control panel.

  "Scan to PC Activation App" needs closing (I can only find in the tasks of process manager I then complete the process)

  If I try to use the HP uninstall later said there is no uninstall HP.

  I have the original CD.

  Any ideas as to how my scan to PC to work again?

  Maybe this isn't the case in your situation, however, security software (firewall/anti-anti-virus/malware) can cause endless problems, depending on their configuration. Norton 360 is an extremely invasive program, part of what makes it so effective. But, get the settings to allow access install/uninstall the devices through 360 can be complicated. My advice before you try anything else, would be to disable Norton 360 (gives you regular intervals) then try Solution 3 in the Windows 7 of this troubleshooting document installation section:

  http://goo.GL/Qtbcf

• Kodak c310 prints but stopped scanning

  my printer has a reason any stopped my pc regonising in the menu when you print ideas

  Hi Andy,.

  -What version of windows is installed on your computer?

  -Is a printer wired or wireless?

  -Do you get any error message or error code when you try to scan?

  I suggest you to uninstall and reinstall the printer drivers Kodak c310 and check if it helps.

  For uninstallation,.

  http://support.en.kodak.com/app/answers/detail/A_ID/1346/kW/Kodak%20ESP%20c310%20Printer%20drivers/selected/true

  To re-setup,.

  http://support.en.kodak.com/app/answers/detail/A_ID/36670/~/Kodak-EasyShare-software---Windows-operating-systems/selected/true

  It will be useful.

• HP 3050 has - J611a > > head scanner stop scanning continues.

  Hello

  The printer is new and has been installed correctly by following the instructions from HP, and all functions work correctly, printing and scanning on WI - FI, high quality printing and scanning quality.

  It is used on an i3 with 4 GB of ram and Windows 7.

  My concern is the scan head. His movement is continuous from one end to the other, but when I set the DPI 100 dpi more than 200, then the head like this:

  -It moves about 4 cm, then stopes (the pilot light also arrested), back about 1 cm, and then he took over the movement. This pattern is repeated some time until it reaches the end. The quality of scanned file is not affected.

  -Also when the printer powers on the movements of head scanning back or front ~ 5 - 6 times over a distance of 1 cm, then stops.

  All ideas, this is a normal behavior? My other HP F380 AIO and other scanners made scanning in a past, without interruption, regardless of the DPI.

  Hello

  It's sounds like normal behouviour,

  The movement at the start is an alignment, the scanner lights looking for a white band that is inside the scannerglas (out of our sight) to ensure that it is in its original position.

  The movenment recurring when higher dpi scan is normal as well, the scanner will scan the document more than once to ensure best results. The F380 had another technology works so different.

• HP Deskjet 2450: Stop scan

  Scan stopped

  For no reason that I see, my scan stopped. It worked pretty well.

  I'm on wifi, and printing continues to work.

  I've been on 10 Windows for quite awhile with no problems.

  When I hit the scan, I get a note that

  The HP Deskjet 2540 series was not found.

  I reinstalled the software from the HP site.

  I turned off the router, pc and printer in different combinations.

  Any suggestions would be welcome.

  Reg

  Hello

  Thank you for using the HP forum.  We would suggest that you uninstall and reinstall your printer software.

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-PSC-2400-Photosmart-all-in-one-printer-series/303752/model/324248#Z7_3054ICK0K8UDA0AQC11TA930C7

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  Hope that helps!

• OfficeJet Pro 8600 Plus: Officejet Pro 8600 Plus stopped scanning

  I've been scanning 30 pages at a time and scan has stopped in the middle of it.

  Can someone advise on my problem. The diognostic tool says that is missing a driver?

  Thank you.

  Barbara

  Hello Barbara, alias @Maltesem ,.

  I read on the digitization of problems you are with your Officejet 8600 stop in the middle of a scan. The "full" pilot could very well be missing and causing this problem. Here are some of my own suggestions that I can offer.

  1. uninstall the printer software from the control panel. Make sure that you remove all components of the printer.

  2. restart the PC (important)

  3. download and run the Setup to install the "Full Feature" driver: HP Officejet Pro Full Feature Software and Driver

  Try to scan the image. If the scans still cancel, make sure that the printer is plugged directly into a wall jack, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  If the problem persists, call us directly to discuss your printing with HP options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• Stop scan SFC on 68%

  Hello Sir,

  I have laptop computer vai Windows 7 Sp1 x 64 os. When I do sfc/scannow in elevated command promt it stop at 68% and show the message "Windows Resource Protection do not perform the requested operation." Kindly solve my problem.
  Thanking you

  Hello Manu,

  I see you get error Windows Resource Protection could not perform the requested operation while running scan sfc. I'll help you with this problem.

  1. What is the model number of the computer?

  2. what security software is installed on the computer?

  3. have you made changes on the computer recently?

  4 is the issue limited to sfc scan?

  Method 1.

  If the Windows Modules Installer service is not started or if it is disabled, then this could be the likely cause. To ensure that this service is started and activated.

  1 - Press windows key + R to open the run window.

  2 - type services.msc and click ok to open the services window.

  3. Locate the service named Installer of Modules Windows and double-click on the same.

  4. change Startup type Manual.

  5 - Click ok to apply the change. Close all windows and restart the computer.

  Once the computer is restarted, try to perform the scan sfc once more.

  Method 2.

  Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free. Once completed the virus scan, try to perform the sfc scan once more.

  Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

  Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

  Method 3.

  You can perform the disk check, and then try to perform the sfc scan.

  Check a drive for errors: http://windows.microsoft.com/en-us/windows7/Check-a-drive-for-errors

  Important: while performing the check disk on the hard disk, if bad sectors can be found, then check disk will try to repair this sector. All the data available in this area may be lost.

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• Printer HP photosmart stopped scanning and desktop icon does not connect either

  I have recently switched to optical fiber for broadband connection.  I reset my printer to the new IP address and the fact that it is connected.  However I'm unable to scan.  I followed the procedures to help so I tried unplugging my firewall (not quite sure how but I disabled my security temporarily) but he has not yet worked.  I also tried double-clicking the desktop icon that is unresponsive.  Help!

  Hi there Sue!

  My next suggestion would be to uninstall the printer, restart the computer and reinstall.

  1. uninstalling the software of the printer (I recommend the method of control panel to uninstall)

  2. restart the computer to complete the uninstall

  3 Click here to download the complete driver. Once the download is complete, installation will start and then follow the on-screen instructions until the printer is completely installed. I hope that eventually you will be able to open the printer from your desktop software and start a new search.

  HP Photosmart full feature software and drivers

  I hope that works, my fingers are crossed for you!

  Let me know the results

• HP Officejet Pro 8600 Plus stopped Scan of the computer... Said the computer could not be found. Help!

  Hello

  I've been enjoying our HP Officejet Pro 8600 more MFP for a year now.

  Analysis of the it function on our machine no longer works. It indicates that the computer cannot be found. I used this feature all the time in the past.

  I can acquire a scan from an application, like Photoshop and I can scan to a removal storage device, but I can't use the computer Scan, and I really liked this feature!

  A few days ago, our computer has been infected by a virus. A Norton agent could succeed in eliminating it. Do you think this could have disabled the feature computer scanning?

  How can I get the MFP to recognize my computer again? I've looked up and down and impossible to find the solution for this.

  Thanks for any help you can provide!

  (With the help of a HP PC with Windows 7 64-bit)

  This solution fixed my problem:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/scanning-function-does-not-work-but-able-to-print-from/m-p/3604099/highlight/false#M83505

  Thank you very much!!