15 HP laptop: ERROR DRIVER_IRQL_NOT_LESS_OR_EQUAL

yesterday I updated my window and then ERROR DRIVER_IRQL_NOT_LESS_OR_EQUAL came and restarted my pc.

Hi @Engrkhalid393,

Tags: Notebooks

Similar Questions

Windows error DRIVER_IRQL_NOT_LESS_OR_EQUAL (athw8x.sys).

Original title: windows error.

I have windows 8, but the last 3 days, while I was working, I get this error:
DRIVER_IRQL_NOT_LESS_OR_EQUAL (athw8x.sys).

My laptop crushes down when this error is displayed.
What can I do?

Thank you

XV

These were related to athw8x. sys. Driver Description: Atheros Wireless LAN Driver. Driver update Site: http://www.atheros.cz/. Yours is 2 years and more. I'd install the most recent driver available.

Symbol of validation of the path summary *.
Location of response time (ms)
Deferred SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV * H:\symbols* http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9200 MP (4 procs) free x 64
Product: WinNt, suite: TerminalServer personal TerminalServer
By: 9200.16628.amd64fre.win8_gdr.130531 - 1504
Computer name:
Core = 0xfffff802 '1f619000 PsLoadedModuleList = 0xfffff802' 1f8e5a20
The debugging session: 06:25:20.330 Sun may 4, 2014 (UTC - 04:00)
System Uptime: 0 days 1:01:26.034
Loading the kernel symbols
...............................................................
................................................................
...................................................
Loading user symbols
Loading unloaded module list
.............
*******************************************************************************
* *
* Bugcheck analysis *.
* *
*******************************************************************************

Use! analyze - v to obtain detailed debugging information.

BugCheck D1, {28, 2, 0, fffff88005da743c}

WARNING: Unable to verify timestamp for athw8x.sys
ERROR: Module load completed but symbols can be loaded for athw8x.sys
Probably caused by: athw8x.sys (athw8x + 10d43c)

Follow-up: MachineOwner
---------

Blue screen problem, error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

Original title: blue screen problem

I got a new toshiba laptop with windows 8 three weeks ago and he has recently begun a lot of give me a blue screen. The main mistakes were a driver power state failure or error DRIVER_IRQL_NOT_LESS_OR_EQUAL. I thought it was because I had software anti computer virus, zonealarm and norton. So I uninstalled norton and the problems seemed to be stopped, because the computer collapsed in four days, however, it will be the laptop I take in College, if I want to make absolutely certain that all drivers and stuff are up-to-date. If possible I'd like transfer the files of dump here and I hope someone is watching and tell me if I have to correct all the drivers on my computer. Unfortunately I do not know how to access my computer crash dump files. So if someone could walk me through this process and look at the files I would be very happy.

Nikhil52

You try to remove Kaspersky of the programs & features Panel first?

Not only do you have Kaspersky and Symantec, but I just noticed that you have Zone Alarm. Who has withdrawn as well.

Zone Alarm is often the cause of BSOD.
http://download.ZoneAlarm.com/bin/Free/support/Download/Clean.exe

Compaq mini 700: Compaq mini 700 laptop error fatal system shut down.

Compaq mini 700 laptop error fatal system shut down.

CNU9144WRX

can you pls give me a current password. my mini doesen´t have a.

THX

Hello

Enter: e9lo3vvdb4 (to be noted that in both cases, the 3rd character is a lowercase L)

or

e9lo3vvdbr

Kind regards

DP - K

STOP: 0 x 00000001 computer stops with error DRIVER_IRQL_NOT_LESS_OR_EQUAL.

Original title: computer stops with error DRIVER_IRQL_NOT_LESS_OR_EQUAL.

computer stops with error DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP: 0x00000001 (0x00000002, 0x00000000, 0x0000000C, 0xf391ca38) Portols.sys address F391CA38 base at F391CA38

Do you mean Portcls.sys that?

The link to the technical support engineer's not even a good guess and an another wild goose chase.

Which has to do with the audio or audio driver on your system of brand not specified and the model. We should get some details about your system and then see if we can find the right audio drivers for your system.

Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system. Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

Provide information on your system, the better you can:

What is your system brand and model?

What is your Version of XP and the Service Pack?

Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

Now provide some gory details more:

Click Start, run and enter in the box:

Msinfo32

Click OK, and when the system info summary appears, click on edit, select all (Ctrl-A), copy (Ctrl-C) and paste (Ctrl-V) the information back here in your next reply.

For information about video drivers, expand components, click view, click on edit, select all, copy and then paste the information here.

For information about the audio drivers, expand components, click Sound Device, click on edit, select all, copy and then paste the information here.

There will be some personal information (such as the user name and the name of the system), and anything that turns information private for you, simply delete the pasted information.

This will minimize back Q & A and eliminate guesswork.

connection via bluetooth to the laptop problems for laptop.error code 0 x 80070057

connection via bluetooth to the laptop problems for laptop.error code 0 x 80070057

Best regards: John

Hello

-Do you have Bluetooth devices internal or external connected to the laptop?
-Have you checked if all the Bluetooth drivers on two laptops are very well installed?
-This work was fine before? If so, what are the hardware/software changes made on the computer before this problem started?
-Is a problem only when these 2 laptops connecting or is that when you try to connect these 2 laptops at any other laptop too?

I suggest you to go through these below items that could help you to fix this problem.

The problems with Bluetooth devices
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices
Set up a Bluetooth compatible device
http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-a-Bluetooth-enabled-device

Hardware devices not detected or does not
http://support.Microsoft.com/GP/hardware_device_problems

I hope this information helps you!

Windows 8 error driver_irql_not_less_or_equal

I've recently updated to Windows 8 windows 7 Ultimate edition. The operating system works perfectly well. For some reason any all the sudden today whenever I load a game like planet side 2 or Minecraft I get this error driver_irql_not_less_or_equal? How can I avoid this? My graphics card is up to date and he just started to happen randomly. I have day avast today. Would be the cause?

Hi robeo1081,

The minidump files showed DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) of errors in reference to the stop netio.sys.

The process that hangs in a large number of accidents is the AvastSvc.exe.

Your question is similar to what has been reported in the following thread;

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-performance/Windows-crashing-driverirqlnotlessorequal-ndissys/f04f6979-580f-4C77-abd7-044d950201cb

I suggest to uninstall Avast and see if accidents solve.

Consider the alternative security software or simply use firewall and antivirus integrated Windows.

When I connect broadband connection. a blue screen appears with error driver_irql_not_less_or_equal

When I connect broadband connection. a blue screen appears with error driver_irql_not_less_or_equ

. DMP files ar bellow:

https://onedrive.live.com/?CID=BF931C2E054B2BA5&ID=BF931C2E054B2BA5%21105

Original title: driver_irql_not_less_or_equal

Accidents were not conclusive.

BugCheck D1, {29, 2, 0, fffff880018b9f2a}

Probably caused by: ndis.sys (ndis! ndisXlateReturnNetBufferListToPacket + 2 a).

Follow-up: MachineOwner

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access an address pageable (or completely invalid) to a
application interrupt level (IRQL) that is too high. It is usually
caused by drivers using a wrong address.
If the kernel debugger is available, get a stack backtrace.
Arguments:
Arg1: 0000000000000029, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880018b9f2a, address memory

Debugging information:

Update your network drivers, preferably from the support page of the manufacturer of your computer, which is strangely not available at this time. If you can't find a version update at Dell, try Realtek, linked below

Identification information of the machine [of Smbios 2.3, DMIVersion 35, size = 2590]
BiosVendor = Dell Inc.
BiosVersion = A11
BiosReleaseDate = 30/11/2006
SystemManufacturer = Dell Inc.
SystemProductName = OptiPlex GX520
BaseBoardManufacturer = Dell Inc.
BaseBoardProduct =
BaseBoardVersion =

OptiPlex GX520

http://www.Dell.com/support/home/us/en/04/product-support/product/OptiPlex-GX520/drivers

Note: This machine is pretty old and I see no driver support beyond Windows XP.

Image path: \SystemRoot\system32\DRIVERS\Rtnic64.sys
Image name: Rtnic64.sys
Timestamp: Fri 30 mai 11:12: 23 2008 (48401957)

Description of the driver: Realtek Ethernet NIC driver

Driver update site: http://www.Realtek.com.tw/downloads/downloadsView.aspx?langid=1&PNid=7&PFID=10&level=3&Conn=2

Sony Vaio SVT14113CNS error DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys) [Intel Rapid Storage Technology] on Windows 8 x 64

March 30, im getting this error on windows start.

When I start my notebook ' VAIO' logo comes with "Preparation auto repair. After 2-4 seconds 'circular loop treatment' pause for 1 sec & 'Blue screen' comes with

"Restart your PC on a problem and needs. We are only collecting the error information, and then we'll restart for you"

error "DRIVER_IRQL_NOT_LESS_OR_EQUAL (iaStorA.sys).

I know its technology Intel Rapid Storage Technology.

I had my backup of the C: & D: via Ubuntu live disk installed on USB key on a Portable HARD drive.

now, I just need to get into recovery mode.

When I press on "Assist-> recovery & hold ' and then it goes blue screen.

(1) im thinking to 'Safe Mode' start up. because if it will allow the startup I can uninstall the drivers of Intel rapid storage Tech.

Please tell how I can do it, because I can browse the live Windows by Ubuntu Pendrive files.

(2) 2nd is I can also navigate my "recovery Partition", so could you tell me how to use this 'partition data' to something to copy paste for USB...

My Recovery Partition to a folder 'sources' & also sources---> install.wim (9.05 GB)

folder 'sources' is total 17.9 GB in size.

If you (microsoft) can help me with the idea of 1st activation mode without fail to start, then it would be very very useful. Please, I beg you.

just need to as the bypass to my window troubleshooting-made & then I can start my recovery.

thnx.

Hi Christophe,

As the report makes clear that the Intel rapid driver is the root cause of the
question, we can try to run restore the system to an earlier point to cancel the update of starting on the recovery Partition.

You can see the Sony guide learn more about the problems of system recovery:

http://community.Sony.com/T5/Windows-8/Windows-8-upgrade-Troubleshooting-FAQ/TD-p/41893

http://Genesis.Sony-Europe.com/InStranet/ccil_sony/selfservice/searcher.jsp?docid=125104&l=en_GB&m=null

To go in safe mode since the Partition configured recovery on your computer, you can
Follow the instructions below.

Once you are on the recovery Partition, you will be asked to press any key to load sound
content, to do. First, you will need to select your keyboard type. Press the page layout you want to use. If you want to browse the available options, press 'see more keyboard
layouts' until you find the one you want to use.

Windows asks you to choose an option. Press help.

In solving problems screen, tap Advanced.

In the Advanced options screen, tap Start parameters.

You are informed that you are about to restart to change several options of Windows, including activation of the Secure Mode. Press restart.

Your computer or your device restarts again and displays nine startup settings, including Safe Mode, Safe Mode with network and Safe Mode with command prompt

Press F4 on your keyboard, to turn on Safe Mode, F5 to activate Safe Mode with network and F6 activate Safe Mode with command prompt. Windows 8 and Windows boot 8.1 now depending on the setting you have selected.

It will be useful. Please let us know in case you need more information on issues related to Windows.

Error-DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO. (SYS) for windows 8

I have windows 8 and recently installed to quick heal internet security. My laptop is HP Pavilion n007AX 15. Recently, my laptop started to close automatically and the error it shows is 'DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO. (SYS)'. What could be the possible reasons for this problem and how to fix it?

SP

These are associated in netio.sys. The first thing you need to do is update to win 8.1. In itself, which can solve the problem

Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL

I bought a new laptop with Windows 8 OS. I use it now for a month and I got an error twice, saying that:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

is there something I can do to fix this error? Help, please!

Here is my minidump file

https://SkyDrive.live.com/#CID=20371634CE514CAC&ID=20371634CE514CAC! 105

Hello

The two attached DMP files are error checking DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) .

A kernel mode driver attempted to access pageable memory with an IRQL (Interrupt Request level) that was too high.

Usual causes are a device driver has a bug and tried to access invalid memory, the swap file
has been damaged or there is a memory problem.

It seems that we constantly see the following:

Cannot load the image \SystemRoot\system32\DRIVERS\atikmdag.sys, 0n2 error Win32
WARNING: Unable to verify timestamp for atikmdag.sys
ERROR: Module load completed but symbols can be loaded for atikmdag.sys
Probably caused by: atikmdag.sys (atikmdag + 7a9fc4)

atikmdag.sys is a kernel-mode readers in the AMD / ATI suite and among his other odd jobs, seems to monitor the functionality of other drivers.

Make sure you have the latest video card drivers. If you are already on the latest graphics card drivers, uninstall and install a version or a few versions behind the last to make sure this isn't a last number one driver. If you have already experienced with the driver of the card later and earlier versions, please give driver beta for your computer or video card to try if they are available.

1.

In your list of drivers loaded, dtsoftbus01.sys figure who is the driver for Daemon Tools. Daemon Tools is a very popular cause of BSOD in 7/8 base systems. Please uninstall Daemon Tools. Alternative imaging programs are: MagicISO, Power ISO, etc.

2.

If the above does not help with accidents, remove and replace Norton with built-in Windows Defender from Windows 8:

Norton removal tool - https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us;jsessionid=841A6D40BA6872C47697C6C6B19C8E11.4?entsrc=redirect_pubweb&pvid=f-home

Kind regards

Patrick

HP Pavilion x 2 Tablet 210: hard reset on my laptop, error and now my phone is in a constant reboot State.

My laptop is running slow so I thought I would do a hard reset because I had not all the important files on this subject. So I reset it and I got a blue screen error, then a screen of the list with a popup box saying there was an error or my computer restarted and I have to press OK to install. I found an online solution to go beyond the popup box, I don't remember what it was, but now my laptop is stuck in a State of constant restarting. It goes like this:
Blue HP logo with loading circle
Black screen,
Blue HP logo,
Installing and configuring Windows install screen that didn't move out of 64%.
And then black screen. This process is repeated constantly.
Help, please.

Hello @kirsty_mcq17,

Welcome to the HP support community! I understand that your PC Pavilion x 2 is stuck in an endless loop, after trying to reset it.

You can start by trying a full reset on the system and testing of hardware failures.

If the system is still stuck in the loop, you may be able to follow the steps to perform a recovery when 10 Windows does not successfully start.

If you do not have a separate for Windows 10 drive, you can create a Microsoft recovery media and attempt to restore the system or start from that instead of the hard drive.

Please get back to me how that happens. Please click on the Thumbs up below to thank me for my efforts!

Thank you!

I get error DRIVER_IRQL_NOT_LESS_OR_EQUAL

original title: I had a problem with my WINDOW XP Home edition system

DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP: 0X000000D1 (0XF7BCA000, 0X00000002, 0X00000000, 0XF7487744)

gsjsadv.sys - address F7487744 base at F7483000, DateStamp 4d71d52a

After the reboot you receive the following message:

system has recovered from a serious error:

BCCode: d1 BCP1: F7BCA000 BCP2: 00000002 BCP3: 00000000 BCP4: F7487744 OSVer: 5_1_2600 SP: 2_0
Assistant: 768_1

Stop Code 0x000000D1 means:

The system attempted to access pageable memory using a kernel IRQL level too high. The most typical cause is a bad device driver (the one that uses an incorrect address). It can also be caused by caused by faulty RAM or do not match, or a swap file is damaged.

Whereas the file named in the error message, gsjsadv.sys, turned up without the success of Google, it seems to me that your problem is more likely to be badly coded malware as bad RAM.

You have a recent version of an antivirus with a current subscription application?

Have you scanned for malware using Malwarebytes Anti-Malware or SUPERAntiSpyware?

stop random blue screen error DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP: 0X000000D1

original title: stop random screen w/blue

I need help to solve this problem. My system will freeze and then randomly crash if I run games, programs or just sitting idle. I took the fan and blew out the dust, etc... and still no better. The info I get blue screen are:

DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP: 0X000000D1

nvstor.sys - address 83F42395

Any help would be appreciated to gratly.

Hello

Here is a version of Vista of the troubleshooter that Dena referred:

=================================================================

Check this thread for more information on using BlueScreenView, MyEventViewer and other methods of
Troubleshoot the BlueScreens - top 3 answers.

http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

-----------------------------------------------------------------------------------------------------------------

Check with your manufacturer for newer drivers video card (special forces), known issues and
other possible problems - check also the video card and game maker forums. It can even be
a problem created by the interaction of two pilots (rather than the usual cause), perhaps the
video driver and a swap file error and other causes work together to create the problem.

==============================================================

Even if you have done some of these methods here is the complete troubleshooting tool while
dealing with his need.

Think video drivers especially if it may be others. Refer to the section of driver in my generic bluescreen
methods of troubleshooting below. BIOS, low and antispyway/antivirus/security chipset drivers
programs may also cause this. Check the resolution of the problems and when you get to the pilot and sections tests memory refer to the generic methods in the next message and then returns to the resolution of problems
If necessary.

BCCode: D1 0x000000D1

Cause

A driver tried to access a pageable (or that is completely invalid) address while the IRQL was too high.

This bug check is usually caused by drivers who used a wrong address.

If the first parameter has the same value as the fourth parameter, and the third parameter indicates a runtime operation, this bug check was probably caused by a driver who was trying to run code when the code itself has been paginated outside. The possible causes for the error page are:
- The function was marked as pageable and was operating at an IRQL higher (including obtaining a lock).
- The function call was made to a function in another pilot, and that this driver has been unloaded.
- The function was called by using a function pointer that was an invalid pointer.
BCCode: d1 0x000000d1<-- read="">
* 1210.html? order = votes http://www.faultwire.com/solutions-fatal_error/Driver-IRQL-not-less-or-Equal-0x000000D1-

=========================================

Look in the Event Viewer to see if something is reported on those.
http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

MyEventViewer - free - a simple alternative in the standard event viewer
Windows. TIP - Options - Advanced filter allows you to see a time rather
of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.html

-------------------------------------------------------------------------
Also this, so you can see the probable bluescreens.

Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
http://www.winvistatips.com/disable-automatic-restart-T84.html

-------------------------------------------------------------------------

Here are a few ways to possibly fix the blue screen issue. If you could give the blue screen
info that would help. Such as ITC and 4 others entered at the bottom left. And all others
error information such as codes of STOP and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

As examples:

BCCode: 116
BCP1: 87BC9510
BCP2: 8C013D80
BCP3: 00000000
BCP4: 00000002

or in this format:

Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

It is an excellent tool for displaying the blue screen error information

BlueScreenView scans all your minidump files created during 'blue screen of death '.
hangs and displays information about all accidents of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.html

BlueScreens many are caused by old or damaged, drivers particularly video drivers but it
are other causes.

You can do without if needed fail or the Vista DVD or recovery command prompt mode
Options if your system was installed by the manufacturer.

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

You can try a system restore to a point before the problem started when one exists.

How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

-------------------------------------------------------------------------

Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

Enter this at the command prompt - sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

The log can give you the answer if there is a corrupted driver. (Says not all possible
driver problems).

Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

-------------------------------------------------------------------------

Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
keyboard and mouse, as well as of other major device drivers.

Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

How to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

-------------------------------------------------------------------------

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
quit unexpectedly

http://support.Microsoft.com/kb/958233

Troubleshooting, STOP error blue screen Vista
http://www.chicagotech.NET/Vista/vistabluescreen.htm

Understanding and decoding BSOD (blue screen of death) Messages
http://www.Taranfx.com/blog/?p=692

Windows - troubleshooting blue screen errors
http://KB.wisc.edu/page.php?id=7033

-------------------------------------------------------------------------

In some cases, it may be necessary.

The Options or Vista recovery disk Startup Repair

How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.html

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

MediaSmart DVD Setup on ProBook laptop error

I posted this earlier the main forums of HP. I got a response suggesting that redirect the issue in the case. I got this laptop at Newegg last Christmas when my other broken; I don't use the laptop for business, more education (college) and general use, including browsing the web and media (like watching movies). I'm not sure either why there are two separate forum sites for the same company, rather than an individual section for business customers in the general network (and why, as I just discovered, the company website has Smileys!), but that's. (Won't to sock a gift horse in the teeth.)

Anywho, I have problems to install the software HP Mediasmart DVD on my ProBook. I downloaded several "softpaqs" with DVD software and made the 'trick' to extract the installer with WinRAR or 7-zip and running setup.exe. Install starts OK but quit unexpectedly with an error: "this software can be installed in the authorized machine." But on the download page for each of the installers I have had HP Web site, it is no list of models "authorized."

I looked at the error message on some other discussions of HP, like this
```
http://h30434.www3.hp.com/t5/Notebook-Operating-Systems-and-Software/quot-Software-can-only-be-insta...
```
and this one
```
http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/How-do-I-Reinstall-HP-Appli...
```
and this one
```
http://h30434.www3.hp.com/t5/Desktop-Operating-Systems-Software-Recovery/Software-Installed-on-Autho...
```
and present a
```
http://h30434.www3.hp.com/t5/Desktop-CD-DVD-Reply-Only/HP-MediaSmart-DVD-will-not-play-Blu-rays-and-...
```
and recommended that one of the users of this forum thirdparty
```
http://forum.notebookreview.com/hp-compaq/241807-did-clean-install-now-trying-reinstalling-hp-dvd-pl...
```
.. .but have not been able to find a solution anywhere.

I tried to download the version of Windows 7 and even the older ones who were supposed to work for Vista. Other programs mediasmart work very well, I can't get the installation DVD. Is there a way to 'fool' or 'patch' the installer into believing that my laptop is "authorized", whatever that means? It makes no sense that I would not be able to use a HP DVD program because the computer does not have a hard drive (which, I believe, still plays Blue Ray). MediaSmart didn't come with the computer; I copied the SWSETUP folder from an older HP laptop computer to it and ran the installer. MediaSmart SmartMenu works, as do the MediaSmart Music video MediaSmart, MediaSmart Photo and MediaSmart TV & movies. Yet for some reason any MediaSmart DVD everything continues to be stubborn. What can I do to get this install?

Laptop is a product number 4540 s ProBook, 2CE33618W7, C9K70UT #ABA serial number (it's a zero, not letter "oh" as Oscar), running Windows 7 x 64 Professional SP1. Any help would be greatly appreciated.

MediaSmart DVD 不支持 probook, 仅支持 PC Notebooks Pavilion portable computers 和 ENVY

15 HP laptop: ERROR DRIVER_IRQL_NOT_LESS_OR_EQUAL

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