15 - r254nu:. Cannot adjust the brightness on Windows 8.1

So I tried different ways to resolve this issue, but again the light cannot be turned on/off. Help, please!

Hello:

There are two Intel driver links to the choices on your laptop support page.

I explored the folder of the driver of this driver file to support your laptop and driver page, and it is suitable to use driver.

This package provides the driver that allows graphics Intel high definition (HD) in the notebook models that are running an operating system supported. If the video output high-definition multimedia interface (HDMI) is supported, this package also installs the HDMI Audio Driver.

File name: sp69589.exe

The hardware ID for the Intel graphics card in your laptop must be one of these...

;=====================================================================
;    Windows 8.1 install
;=====================================================================
[IntelGfx.NTamd64.6.3]

% iVLVGMT0% = iVLV2M_w81, PCI VEN_8086 & DEV_0F31 & SUBSYS_220F103C
% iVLVGMT0% = iVLV2M_w81, PCI VEN_8086 & DEV_0F31 & SUBSYS_2213103C
% iVLVGMT0% = iVLV2M_w81, PCI VEN_8086 & DEV_0F31 & SUBSYS_2210103C
% iVLVGMT0% = iVLV2M_w81, PCI VEN_8086 & DEV_0F31 & SUBSYS_2214103C

You should see a device from Intel HD graphics instead of the graphics card base of Microsoft, and unless you can get the graphics driver to install you will not be able to adjust the brightness of the screen.

Is the above driver do not install the Intel graphics card automatically, try to install the driver manually by navigating to the folder of the driver that is created after running the above file.

Confirm that the hardware for the Intel graphics card ID matches one of the above since the driver installation information file that I posted.

To find the ID of the hardware, Device Manager, click the graphics card Microsoft Basic.

Then click on the Details tab in the upper part of the window Microsoft Basic graphics card.

Now you should see a drop-down list of property and it is set by default to the Description of the unit.

On this list and select the 3rd point (Hardware ID).

Confirm that the hardware ID, you see there is one of those listed that I posted.

Tags: Notebooks

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