1510: new scan printer stop working

Similar Questions

• 5510 scan has stopped working

  After almost two years, scan has stopped working on my 5510, although the printing and copying are still functioning.  Here are the facts:

  I run Windows 7 on my laptop.  I'm connected wireless to the 5510.

  I get a message that the search was unsuccessful, when I run the printer.  But the printer can see the computer and is not a problem when I choose it.  When I run the scan, it sits there for a while (no movement), then gives me the failure message.

  I can't get the scan to work at all from the laptop itself.  When I click on scan a Document or a picture, nothing happens.  To be honest, I never tried this feature before, so I can't say if this is something new, or if it was always a problem.

  I run printing and scanning doctor and he made three sweeps of test where the printer indicates that they were successful (the printer makes noises like he did a scan).  But no scan file doesn't appear on my computer (in My Documents, where they normally appear).  When it's done, he asks if I want to run a test scan.  I say I do, and it seems to say that the analysis has been a success.  This time the printer makes no noise, but I immediately get a message parsing succeeded, and I threw at the final menu.

  I hope someone can help me!

  Hello

  I suggest you to uninstall the printer software.

  Restart the PC.

  Please, download and run the Installer printer HP www.hp.com/go/tools

• 8600 Officejet pro 911: scan has stopped working

  My scan just stopped working and givee me a message, the printer is not connected to the computer.

  I turned off the computer and the cable and the printer turned on again but did not help.

  Instructions say click the HP and select the scanner action. But when I click on the hp icon I get only an option to install a new printer. Nothing else.

  How do I get this reconnected?

  Hello @skybyrd53,

  Welcome to the Forums of HP Support!

  I would like to work with you today with the resolution of the problem of scan that you encounter when you try to scan from your HP Officejet Pro 8600 e-all-in-one printer to your computer Windows 8.1. I understand that when you click on the HP printer Assistant icon you get a screen "install". This indicates that your software is here and ready to work, but your printer is no longer bound to this software. For this reason, I will guide you through the steps for reinstalling your device to fix software problems and the pilot. Please follow the steps below.

  Step 1: Uninstall the drivers:

  For the purposes of troubleshooting, it is important that we have a clean slate to work with. So, I'll you delete everything Officejet software and drivers on your computer.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type programs and features. Click on programs and features to open it.
  3. When the programs and features opens a list of the programs installed on your computer will populate. Scroll down the list until your see HP Officejet 8600. Select the HP Officejet device and click Uninstall
  4. Follow the instructions on the screen to complete the uninstallation of your product.

  Once the Officejet has been uninstalled successfully, please proceed to the next step.

  Step 2: Remove temporary files:

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. When the splash screen opens, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the latest drivers for your HP Officejet
  2. Once the site opens, please click on the download button at the top left
  3. If you are prompted, please allow the download to run
  4. Once the download is complete, please follow the instructions on the screen to reinstall your printer.

  Once your printer is reinstalled successfully, please try scanning and printing to confirm that everything is working properly again. If your printer is unable to install because it is not 'detected' when installing, please let me know how your HP Officejet is connected to your Windows computer (USB, Ethernet cable or wireless).

  Please reply to this message with the result of your troubleshooting. Good luck!

• My Lexmark printer stopped working and the error message says "printer cannot communicate with the computer" (from "twisted into the USB pins?).

  When my printer stopped working because of error messages about "printer cannot communicate with the computer" (from "twisted into the USB pins?), I tried to change to 2nd USB port without success. I tried a new cable; that did not help.

  Then I uninstalled and reinstalled my Lexmark printer and changed the error message. Now, the printer does not work because "the USB device is not recognized."

  I tried to update the chips; Use 1 USB port; and using the old cable, all this without success. I checked the connections of the cable to the printer and the PC and turn on the printer and goes off; I'm out of ideas. Any other suggestions?

  Hi ChristineKrause,
   

  Here are some links that might help you:

  Peripheral USB is not recognized when you attach it immediately after that your Windows XP computer comes out of standby or hibernation

  Advanced troubleshooting tips for General USB for Windows XP problems

  Try the steps listed in the items mentioned above and see if that helps you solve the problem.

• Epson scan has stopped working.

  I recently bought an ASUS Essentio CG5290 computer that uses a 64-bit system.  A few weeks later, I bought an Epson Workforce 600 multiprinter.  I know for sure the Epson multiprinter works perfectly well because I used it on my old Dell Dimension 4600 computer that uses Windows XP (I suspect the system uses a 32-bit).  When it is connected to my ASUS computer which uses Windows Vista, everything works fine until I try to use the scanner.  When I click on the EpsonScan icon I immediately get a Message from Microsoft Windows saying "Epson Scan has stopped working".  A few seconds later, it gives me another message saying: "a problem caused blocking the program works correctly.  Windows will close the program and notify you if a solution is available. "I never got a 'solution '.  I tried to uninstall and reinstall the printer software to download Windows Vista Service Pack 2.  There are available for the ASUS BIOS, manufacturer downloads, but I have to buy the program WinZip to download.  I'm nervous about messing with the BIOS.  I think that my problem scanner printer has something to do with the ASUS having a 64 bit OS against compliant system to the requirements of the twain_32 printer.  I qualify for the free upgrade to Windows 7 when it is released to the public in October ' 09.  This will solve the problem?  My ASUS has every update of Microsoft Windows to date.  I'm not very computer so any advice is greatly appreciated!

  Did you get the drivers Vista 64 of Epsom first and install according to the requirements of the Epsom, which is usually to install software / drivers prior to the connection of the printer

  PS You need not buy winzip in order to upgrade the bios, but then, aren't an update of bios support

• Printer stops working after update to the Capitan AE

  My Epson AcuLaser M1400 work properly with my previous Mac OS.  Once I have updated to the last, the printer stops working.  When I print a document, the printer stopped - "filter" has crashed.  A problem of 'sehr4ap supposed to quit' report pops up and clicked OK, let it go to Apple.  What is a possible solution to this problem?  Thank you!

  If you have verified that you have the latest drivers installed,

  in SystemPreferences-> printers and Scanners remove the printer with the sign less below.

  Then re install the printer (with the plus sign).

• new tab button stop working

  Since yesterday the new tab button stop working. I tried clicking on the + as usual but nothing happens. It lights up blue when I click but nothing else. So, I tried via file, new tab but also Ctrl + t.
  I tried to restart and update too.

  The Ask toolbar is originally only in versions of Firefox 3.6.13 +. Uninstall this extension.

  There are a few places to check for the Ask toolbar:

  • Check the control panel Windows for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
  • Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

• Fax for Windows & scan has stopped working for me.

  Fax for Windows & scan has stopped working for me. I analyze the documents on there all the time and it just stopped working gives me an error message indicating "a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner. "However, the problem is not the scanner, because it works with a colleague's computer, and the scanner does not work with mine either. It is a problem with the Windows fax and scan. We have tried several things and nothing works. Help, please!

  Hi KristinVeltema,

  To resolve this problem, you must download and install windows vista service pack 2 on the computer.

  Learn how to install Windows Vista Service Pack 2 (SP2)

  http://Windows.Microsoft.com/en-us/Windows-Vista/learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

  See the link below for more information:

  
  Error message when you try to import an image from a scanner by using "Windows Fax and Scan" or by using the Windows Photo Gallery in Windows Vista SP1: "a problem prevented the document under analysis.

  http://support.Microsoft.com/kb/953253

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Do a right click to create a new folder has stopped working

  Do right click to create a new folder has stopped working and displays 'empty' in the dialog box or displays "new portfolio." And the selection of the 'new folder' icon does not work. This will require rehabilitation at a previous time where everything worked and will that reset cause the loss of data and require reinstallation of all programs installed since the right click new-folder creation function stopped?

  How to remove and restore the default context Menu items 'New' in Windows 7 and Windows 8
  http://www.SevenForums.com/tutorials/28677-new-context-menu-remove-restore-default-menu-items.html

   

   

  If still no joy, see the 'response' by Linda Yan in this thread.
  http://social.technet.Microsoft.com/forums/en-us/w7itprogeneral/thread/97de8a2a-12f2-4381-A409-a78f4ae551cf

   

• Component flow of CUE - scanning HP stopped working on settings of the printer

  Hello

  When I click on the printer settings or when I'm done with scan and need to send it to the printer, I got: component workflow scanning HP CUE has stopped working error. System specs are below.

  OS: Windows 7

  Scanner: HP ScanJet G2400 (saying system: G2410)

  Printer: HP LaserJet 1010 USB (Drivers for Win XP by reccomendation from this forum, not my post)

  Worm Solution Center: 130.0.44.62

  I belliwe error is printer driver and not to say to Vista drivers, TOO buggy.

  Hello ArsenArsen,

  Welcome to the HP Forums!

  I understand your concerns. Unfortunately, for this Scanjet and this Laserjet Printer, I need to direct you to our Enterprise Business Community Forums. It will be the right section for this problem.

  Good luck.

• Estation c510 printer stopped working

  My HP Photosmart eStation c510 stopped working 2 days ago.  I have Windows 7 ultimate 64 - bit operating sys.  I did everything I could to isolate the problem, but no solution has fixed the problem.  My computer sends the print job to the printer, but I get the error message: printer has failed and alignment failed.  I rebooted the printer set to nothing or bells, I tried to copy null, scan-nothing and all the software is up-to-date.  I printed a few color photos and black and white, the other day with all the problems.  I hope a solution, it's out there, I like the printer and features, but...

  Thanks for any help!  Scrapman

  Sorry you had a problem with the printer does not print.

  If you encounter a failure "alignment", then it is a hardware problem with the printer itself.

  Try out the printhead and manually clean the bottom water and lint. Lift the latch to the right of the cartridges in and out of the area of the basket. This is the print head.

  You can also clean the cartridges or replace. It is a problem of ink system. Try the link below and see if that will help.

  http://support.HP.com/us-en/document/c03081973

  After completing these steps and see if you can perform an automatic test or report to printer from the printer itself.

• HP3520: Capture and scanning HP stopped working

  The application Capture and scanning HP (well a shortcut that I put in my taskbar) was what I always used for scanning. All of a sudden yesterday it stopped working. It tries to start, it looks all right, and then after about 10 seconds it disappears. I can still scan using the HP printer Assistant and printing is not affected. If I go to the HP scanning and Capture app on the desktop, the result is the same as for the shortcut. I see no changes to the computer that could have caused this. I'm not very often - scanning there is maybe a week between my last successful scan attempt and the problem described above. I've uninstalled and reinstalled the software, does not.

  Can anyone help?

  Hello @SBHyde ,

  Welcome to the forums of HP.

  I understand that you have a problem with the HP Scan and Capture app.

  I would like to help.

  When you say you uninstalled and reinstalled the software, did you mean the printer software or the app?

  If you have uninstalled the printer try uninstalling the app.

• Assistant printer stop working for my HP 5510 all-in-one, B111a, Windows 7, IE 11

  HP printer Assistant for the range of printers all-in-one HP 5510-B111a stopped working about 3 weeks ago. I have a Dell desktop computer, I installed Oct-2013, which are running Windows 7 and IE 11 (was perhaps?). Shortcuts to the Assistant printer is still there, but when I click it, nothing happens. I reinstalled the software, both from the original CD, download HP online, tried about 6 different advice from people online and even restore my computer to 25/03/14 and it still doesn't work. He perhaps could have a day or two before when it stop working and I'm not sure of the date, I've upgraded to IE 11. I googled and found that there are of course many others out there with this same problem. I have the scan icon and can perform these functions, but the Printer Wizard I would check the ink levels, troubleshoot, clean the print heads, print diagnostic reports, that everything I used, so, basically, I lost this feature.

  Hi there baylor1,

  I managed to find a solution that is good enough to make me happy!  I posted the details in the other thread, and I hope that it might work for you too.  There are a couple of minor NAGs with the solution and I still think that HP have work to do to find out what causes this problem for people, but I think you will find that it is much easier to reinstall windows!

  I hope this helps.

• Printer stopped working after I removed a paper jam - Deskjet 6988

  I removed a paper jam today, according to the instructions. But since I did it, it will not be printed. The power light is, as if it's OK, but he absolutely refuses to print.

  My printer is a HP Deskjet 6988 and I am on Windows 7, 64 bit.

  Whenever I try to print, the print queue displays the print job for about a second, then he faints. I try to print again, it disappears. Then, if I do it a third time, it appears in the list and stays there, but the printer does nothing.

  After two minutes the queue no longer mentions it as the "impression". Instead, it says, "error printing". I try to delete the print job, but it just sits there, saying "error printing". It will not erase. The only way to remove it is by the printer stop or restart the computer.

  If I try to print after that stuff all over again.

  I tried closing the printer and reboot, restart the computer, power cycling (stopping the printer, unplug the cables, waiting..., plug again and restart).  I ran the Diagnostic Utility and it tells me that it works very well - well, very good for a very large paperweight.  I used troubleshooting via the Control Panel, and he said: "a print job in the print queue prevents other printing of print." But as I have already said, delete the print job does not solve the problem.  I am stuck in a loop of the removal of print jobs and nothing works.

  Help, please!

  Hey Tigger,

  It may have been stuck in the diagnostic mode - not able to move forward or backward for a time very long.

  Next time, if this never happens again, you can try a Reset of the printer:

  Here are two types of reset the base printer:

  (1) if there is a keyboard, turn it off, then on and press on # and 6 (press and hold while turning on the printer).

  (2) without a keyboard?  So unplug that LEAVE unplugged for 30 seconds to a minute.  Reconnect it.  (Be careful with this one - will not shock).

  It can become a little more complicated than that, but a basic reset sometimes "will have the printer attention" if it's just "spinning" and nothing else will not physically.

  I'm glad it works again.

  Maybe printers receive loners.   The smile.

• Printer stopped working.

  Original title: printer

  Printer a HP 1810 was installed as default printer for several years, this am it has stopped working.   Control Panel showed the spooler problem, troubleshooting Microsoft said spooler has been set.  BUT, can not get the printer with photo to be recognized or set as default.  Should be a simple solution, and I do not know.  HELP, please.

  Hi Donald,.

  -What operating system is installed on the computer?

  If you have installed Windows 7, then you can view this tutorial because it is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing.

  Solve printer problems: http://windows.microsoft.com/en-in/windows/printer-problems-in-windows-help#fix-printer-problems=windows-7&v1h=win8tab1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

  We can refer to this article and check if that helps.

  Installation of HP printer: http://www8.hp.com/us/en/support-topics/printerinstallation.html

  Thank you.