17 - k250CA: HP won't turn on, tried the Hard Reset still nothing system is 9 months old

Afternoon in the hope of getting assistance, I tried to call tech support 4 times they keep telling me they ship me a box to send them back up after fustrating many hours and days away I decided to reach out to see if there is something, someone can help me with this

System ran great the next morning about 2 months ago, the computer turned off just when I go to re start it I get no respone so I have some research the other night on a HARD RESET I finished it now when I press the power button system starts then shows the HP screen and stops just out of luck and more now he lights Please note that in this case the led turns off even when the charger is always plugged

If I unplug the charger and plug it back I will get the led on the demonstration we have power/charging with a orange place any help would be great I have I need this for my school project due and I spend a lot of money on this computer and the fact that technical support phone call to give me same run me tracking code so that it shows waiting for microphone and HP still 2 months now I just need this work yet once

Hi @BigDanPtbo,

I've increased your question to the appropriate team.

Please take a moment to read the HP privacy policy at http://www8.hp.com/us/en/privacy/ww-privacy.html

Please let me know if this help solve the problem by marking this post as accept as a Solution.

Thank you.

Tags: Notebooks

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