177FW MFP: printer problem

This has been discussed earlier with people highlighting a similar problem.

I can only print photos, but not PDF, word, excel or PowerPoint.  It doesn't matter if it's wired or wireless network connection.  I have not tried the cable directly via the USB port because the computer is not accessible to the printer in this way.

The scan is fine.  Printing/scanning doctor can send a test page and print it correctly.

A raised solution was to print PDF as "image" and it enabled printing of the PDF, but I cannot print from word, excel or PowerPoint directly.

If I print from Linux, it works.

In the printer status box, I can see that the file was sent to the coil but disappears instantly.

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Hi @SC1997,

Thanks for the reply.

I see that 'print picture' workaround gets at least print you PDF documents

The problem could be due to a corrupt user profile. You can certainly try to create a new user profile to see if that helps.

I hope this helps. I hope that you have a good day!

Tags: HP Printers

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