2.4 ghz does not when I activate 5 GHz

Hello

For years, I had a reliable 1 TB time capsule simulcasting wifi bands... then all of a sudden the wifi stopped working.  After problems, I decided to reset the TC and everything set up again.  I used the same SSID as before for all the material that I used was not affected, but this time, I am not my channel ghz 2.4 on some of my equipment (iPad, iphone, Mac pro, radio, printers).

I went through all channels of 2.4 ghz, but it is not.  Strangely, I am able to see the 5 GHz on compatible equipment and the guest account which I had to install.  However the guest account can only be seen by apple devices and not by my printer, a scanner or radio who see only 2.4 ghz signals.

In troubleshooting, I've disabled all the facilities and restarted, modem, router and then connected back up each device individually, as this was the suggestion to many problems of TC on this forum.

I noticed however that as soon as I turn out of the 5 GHz wifi 2.4 GHz signal works and can be seen.  But I guess that the guest account is 2.4 GHz and I see the guest account and the account of 5 GHz at the same time.  I could work with this, but as mentioned, many of my devices that use the 2.4 ghz can't see this wifi. He sees devices like my iphone 6plus and MacPro 2014.

Im running 6.3 airport utility and the timecapsule runs in Bridge mode. I don't use any automatic channels and went through them all with different combinations with no luck.  My ssid names standard unique names. My TC is only 2 meters away a number of devices that have access.

With many devices wifi in my house, I would have double channels as I used to.

Can anyone suggest what could be the problem?

Thank you very much

What is the actual model of the TC...? A 1 to is very old now... and the Gen2 and Gen3 are the only ones that meet your criteria... Gen1 is only band and Gen4 has min 2 TB drive.

The model is in the first line of text cast to the rubber base. A1302 or A1355... who is it?

I decided to reset the TC and everything set up again

Do a complete factory reset.

Do NOT use the same SSID. Use a different one.

for example, TC24ghz and TC5ghz

Leave automatic channels...

Test briefly without security... any 2.4 ghz would have then indicate on a defective hardware.

Tags: Wireless

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