2 months and keyboard dock works intermittently

Similar Questions

• USB mouse and keyboard stop working after I have install Windows Update KB2913431

  After installation automatic Windows Update KB2913431 (Win 7 Enterprise), the computer seems to work very well, but my mouse and keyboard stop working.  The option of automatic repair after that start with F8 does not work.  He said that the error is "unspecified".

  The fool is that it has created a constellation of intermittent problems when I try other options to get these devices to function after the update.  The questions I will of unpowered USB ports, grateful Windows and install the drivers for USB devices, but then do not recognize their (and are not), random BSOD, restore points invalid system, random boot failure, which causes discs to randomly stop working properly, closed randomly , à... I think you get the idea.

  I think it must be a driver problem.  I passed through the Device Manager and uninstall all hidden devices.  I have updated the drivers for everything that has an update available.  I tried to disable all, but Microsoft services at startup and in the list of "services".  I've always been unsuccessful; However, when I can get it to successfully restore to a point before the update (none of the automatic restore points work correctly) it seems ok.  It will sometimes seem to work after I applied the update, but then go haywire shortly after.  I am convinced that it is not a hardware problem, given that the prior update restores (when they actually cross without failure) work very well.

  I went through countless articles in the knowledge base and tried all the suggestions I've seen, other than registry cleaners because I had a bad experience with this earlier.  I tried so many things that I lost count and the memory of some of them.

  I reached point is never install the update (an option that I prefer not to use) or creating a clean Windows install on another drive (an option that I prefer not to use, but I'm a little more friendly to).  I already started to back up files to prepare a clean install, but I reach out one last time before I pull the trigger.

  Thanks in advance for your suggestions you have!

  Edit: I thought I could include other system information.

  Motherboard: Gigabyte P67A-UMD
  -Drivers for integrated components:
  Related articles - USB:
  -Renesas Electronics 3.0 USB root hub
  -Renesas Electronics USB Host controller 3.0
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1 26
  -Intel (R) 6 series/C200 Series chipsets USB Enhanced Host Controller - 1C2D
  USB root hub-
  -Generic USB Hub
  -Network:
  -Realtek PCIe GBE Family Controller
  Graphics card: NVidia GeForce 460 GTX (driver c. 332.21)
  Sound: NVidia High Definition Audio 4 x, Realtek High Definiton Audio x 1
  There may be a conflict here: the address of the Realtek driver is 00000201, which is the same address as * a Nvidia drivers.* *.
  Mouse: Logitech (MX518) G3 mouse optical - wired
  Keyboard: Keyboard wired simple Generic USB Dell
  All other USB devices are currently disconnected

  Thanks, but I tried to fix myself on a personal level - my IT Department is not hot.

  In any case, the problem was resolved after much googling - I took possession and renamed a bunch usb*.sys file in the Windows\System32\drivers folder, uninstalled items usb from Device Manager and did a scan for the hardware changes.
  This solves the problem.

• 23-1000 all-in-one Pavilion: mouse and keyboard stop working

  I had my all-in-one since end of February 2016 - bought at Best Buy local - touch screen pc works still but don't do me any good because the mouse and keyboard do not work after 3 months of excellent performance.  Both have new batteries.  Can be signal problem because I've set up wireless.

  Help - frustrated and have no idea what to do.

  Thank you

  Terry Anderson

  Hello @MaggiesMimi,

  Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

  I read your post on the issue of the keyboard and the mouse.  I understand that they both stop working recently, and you have already replaced the batteries.  I can certainly help you with this!

  First of all, try to review the following document and let me know how it goes:

  HP PC - keyboard and wireless mouse troubleshooting

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• Mouse and keyboard not working only not to the login screen

  Hi, I was recently infected with Antispyware Soft virus. In my attempt to remove it, my screen went black, so I had to restart my computer. Entering my login screen, I was unable to connect because my keyboard and mouse no longer works. I tried to start the safe mode too and they still do not work on the login screen. However, they work at the start of the BIOS. I looked around, but I couldn't find any option for Legacy USB drivers. I went to a few USB option and select [Enabled] and it still doesn't work to the login screen. I have no PS2 port, so I can't try it. I was also able to use my mouse and keyboard when you attempt a repair of the system to do a system restore, but that solves nothing. I am at a loss what to do. I hope someone is late, as I'll be gone tomorrow/more day late today. I am writing a computer laptop and unable to remember any care my office except the fact, it's Windows Vista.

  Hi HellMuT1,

   
  We recommend to use a different mouse and keyboard, then check the result. If the problem persists, try the following steps.
  1. Insert Windows Vista DVD.
  2. restart your computer.
  3. let the computer restart (boot) from the DVD.
  4. If you are prompted, press a key to continue.
  5. When you reach the screen install Windows, select your preferences in the language to install, time and currency format and keyboard or input method boxes, and then click Next.
  6. do not click on install now. Instead, click on repair your computer. The System Recovery Options dialog box appears.
  7. make sure that the appropriate operating system is selected, and then click Next.
  8. After you click Next, the System Recovery Options menu appears.
  9. click on command prompt.
  10. type devmgmt.msc and press enter
  11. on the window Device Manager, in the object list, expand mice and other pointing devices.
  12. make a right click the sub element and click on uninstall.
  13 expand keyboards.
  14. make a right click the sub element and click on uninstall.
  15. Type exit and press ENTER to restart the computer.
  16. remove Vista DVD and restart the computer to see if the keyboard and mouse works fine.
   
  Do the repairs to the system of Windows recovery environment
  I hope this helps.

   

  Kind regards
  Syed - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Mouse and keyboard not working not

  Hi, I was recently infected with Antispyware Soft virus. In my attempts to remove it and done, so I had to restart my computer. After that my computer began to update its self, but when she had finished.  My keyboard touchpad does not work at all the only thing works is when I plug my keyboard and mouse to my labatop.  Do you not think that the keyboard and the touchpad is disable?  Its very annoying to type with the keyboard and use a mouse that does not belong to my labtop... My keyboard and mouse stop working 12 days ago... Is some how can I activate them?

  Hi Nekofoxy,

  1. What is the brand and model of the laptop?
  2. do you get an error message?

  Method 1
  Step 1: I suggest to start the computer in safe mode and check if you are able to use your keyboard and mouse.

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: If the keyboard and mouse works well in mode without failure, then perform the clean boot and remove the program that is causing the problem.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: follow step 7 of section of boot KB929135 to the computer in normal mode.
  
  Method 2
  Download and install the drivers for the keyboard and mouse on laptop manufacturers website.

  Updated a hardware driver that is not working properly
  http://Windows.Microsoft.com/en-in/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly
  Note: Some computers have a touchpad disable and enable hot key for this purpose in the manual of the computer... Normally the lock keys with the combination of other keys.

  Turn off the computer (when the touchpad does not press the power button for 15 seconds, turn off the computer).

  Additional information:
  Troubleshoot the incidents of the response to the mouse or wireless keyboard
  http://support.Microsoft.com/kb/838398

• Mouse and keyboard not working only not with the ERD in Windows 7 and Windows 7 install disc

  I have a Dell XPS 8700.  I just did an upgrade to an SSD.  The DSS started once with no problems, then it wouldn't start.  I get an error message 1 MBR.

  If I do a F12, I am able to boot from the SSD drive and everything works fine, but if any process requires a reboot it will not work.  IE, windows update that requires a restart does not update because it cannot restart.

  To fix the MBR, use either the repair or install disk to get to the command line.  I have two drives and when I boot with them I get the initial screen of language/keyboard and mouse and keyboard do not work.  I have the keyboard and mouse installed in USB 2.0 ports, their was also in 3.0 ports with the same results.  They work fine until the disc over to install the files, and then they die.  I tried 2 different sets of keyboards and mice with the same results.

  I also tried to use the Dell recovery disk and it did find and supposed to solve a problem when I ran in the beginning.  But I still get the MBR error.  The disc is represented and it did not find any problems and I wanted to reinstall windows back to the factory.

  Suggestions as to how to get my mouse and keyboard work again with the repair and install discs would be greatly appreciated.

  Hi Navneet,

  Thank you for responding.

  Did you change the computer other than the upgrade to an SSD?

  Yes, I have, but that was before the SSD.  I upgraded the video card and added a 1 TB of HARD drive data.

  What is the complete error message you get on the MBR?

  The message reads as follows;

  "MBR 1 error.  Press any key to boot from floppy. »

  There is no floppy drive installed and I even tried to start with only the connected SSD.

  Are you an error code?

  No error code.

  As for changing the BIOS, I am not satisfied with messing with the BIOS, if this isn't an option.

  After thinking about this problem, I think that Dell has disabled somehow able to use disc repair/install "Windows".  I say this because they have disabled the ability to create a disk to repair Windows out of the Dell system and cannot create a Dell recovery disk.  Also because Dell has changed the MBR it wouldn't do any good to reset the MBR to the default value of Windows and the Dell recovery disk does not give you the ability to recover the MBR manually only.

  I decided that the best option was to do a clean reinstall of the OS, and that's what I did.  Everything works great for now.   It is a PITA, but nothing that I have not done before.

  Thanks again for your help...

  Mahalo,

  DEX...

• Mouse and keyboard stop working

  I have windows 7 64 bit edition Home premium.  Intel I5 6 GB of Ram chip. Had this system for 3 years and no problem.  Today, when I myself post on someones facebook page all of a sudden my keyboard stopped entered the words I typed. did not work.   The mouse was working. I rebooted and it worked for a few minutes.  Then he stopped again.  I plugged in the keyboard to a different usb port and it started working, but then the mouse has frozen completely.  I put the mouse on a USB of Hung and it works for now.   My anti virus is so far - I even ran the Norton Patrick gum aggressively looking for problems and he came back with no risk not found.   Is there any type of virus which would attack the keyboard and mouse?  Did someone had experience with in the past?  I have not downloaded new software in a year so nothing new has been added unless there is an automatic update of windows.  Just checked and the last updated 2/15, a few weeks ago and today is the first time with the problem.

  Hi Carl,

  1. What is the brand and model of the mouse/keyboard/computer?

  2. do you get an error related to the question message/code?

  This problem might be caused by the virus, but this usually occurs due to drivers of bad/corrupt keyboard/mouse/USB host controller.

  I suggest you follow the troubleshooting steps for the mouse and keyboard from the Microsoft KB article and check if it solves the problem.

  Mouse, touchpad and keyboard with Windows problems

  http://Windows.Microsoft.com/en-NZ/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab01

  Also refer to:

  Updated a hardware driver that is not working properly

  http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

  Hope this solves the problem. If the problem persists, you can write to us and we will be happy to help you further.

• BlackBerry smartphone screen turns black in the Blackberry Bold 9900, but everything else, keys, touchpad screen and keyboard still works.

  It is a problem, I think that many have known, but there is no real solution to the problem. However, initially all of a sudden phone has begun to show an error (can't remember not exactly what, but something related to something does not turn) and the screen locked with constantly showing loading circling constantly clock and the narrowing of the battery quickly. what I've done; Hold the alt + right shift + del (twice) to restart the phone. Restarting the phone, the screen turns black (which indicates there is neither power or the screen itself issue and it's just a matter of graphics functionality). The phone restarts you black screen, the phone clearly charged the software couple received messages (indicating the phone works and the network also works). The phone rings again and the touchpad works if you know by heart, keyboard and the short keys for speed dial works (which means that yo can call), but the screen turned black. I think it's graphic material rather software number. I tried to do all sorts of stuff and things, did not work. Finally, I decided to restore the Blackberry software (running the latest version 7.1) so I plugged it in to the computer and run terminal BlackBerry Desktop to perform an update failed with this error: "an error occurred when downloading the BlackBerry® Desktop software. Please try again. "and offered to launch the"regsvr32 ole32.dll"in order to connect to the Blackberry server to do the update. tried, restarted my PC, plug the unit again removing battery, replacement and tried again, keep showing the same error. I tried all the advice forums, youtube videos and even troubleshooting I contacted Microsoft (running windows 7 64-bit), server connection module installed and works perfectly still having the same problem.

  I hope that blackberry had a clear answer to these questions and have someone in the customer service who can solve the problem instead referring users to the forum!

  Anyone who had experienced the same problem and found a solution, please respond. your help would be much appreciated.

  Thank you.

  The GPU is integrated into the cpu, so the phone would not ring or the touchpad does not work. It is possible that the phone fell or anything that could cause the connections on the motherboard to disconnect, I gave up my 9930 and causes the connector unplugs. Would you feel comfortable taking apart? It's easy, I think you could look up how do on YouTube. I could help you if you are on Central time or Pacific.

• Mouse and keyboard stopped working on Windows 8

  I have a laptop Sony Vaio model VGN-NS110E 2010 number middle. Since a few days ago my mother used it, and after it was closed and she turned on, the keyboard and the mouse do not work (the mouse wont even see on the desktop). (Yes, I tried to plug in an external mouse and keyboards, the computer won't even save) It seems that the keyboard does not work for a second before loading windows because I can press the NumLock key and the light comes on and goes off. But once windows starts loading, it stops working. The mouse and the keyboard also works if I get the computer start in recovery mode (the blue screen with the options to perform a system recovery, etc.). I can't the computer to boot in safe mode. And I tried to do a reset back a few days or a few weeks, and the mouse and keyboard still do not work. I'm guessing that the drivers are not loading, for some reason any. I guess the logical solution would be to do a factory reset, but my mom has all these bookmarks saved in his internet browser explorer, that she does not want desperately to lose. Anyone has any suggestions on how to fix or at least on the way to save somehow my moms stuff and if a reset?

  Hello Duane,

  Thank you for the update on the issue.

  If the keyboard and mouse does not work in one of the option, this means there could be a hardware problem is not getting detected so you may have to perform a refresh of your computer, but for this, there are also a working keyboard and a mouse. The best option that I can help you is to contact the manufacturer of your computer (SONY) or technicians who can check it physically and can reach to the root cause.

  Keep us updated on the issue.

• 2 months ago, I bought a mac pro and it is damage by a spillage so mouse trackpad and keyboard not working.does guaranteed covered by whom?

  I have to pay to repair it or it's free?

  Warranty covers manufacturing defects, not accidental damage.

  The (free) quote, decide if the cost of repair is worth.  Do not expect that the damage has already begun and can worsen.

  To pay for the damage, check with the owner's insurance and credit card company to see if either a special clause to cover accidents (just say * may * exist).

• Mouse and keyboard only work in safe mode... why?

  Or work on restoring normal operation and all the images are blurred. Said one-stop two players work under ms - back! Someone help me?

  If it works in safe mode it looks like it's the drivers. because in safe mode, it uses only basic MICROSOFT DRIVERS... go in safe mode, go to the DEVICE MANAGER (right click on computer and click on MANAGE then click on allow or continue if prompted, and then click Device Manager).

  under the heading of the keyboard device, click on the '+' and then right click and uninstall all THE items in the CATEGORY of the KEYBOARD and click OK on all messages

  then

  under mouse/mice and other input devices , click on the '+' and then right click and uninstall all THE items in the CATEGORY of the mouse/mice and other input devices and click OK on all messages.

  Then

  Reboot and allow devices to relocate

• Z51 LENOVO MOUSE AND KEYBOARD NOT WORKING ONLY NOT AT THE SAME TIME

  I know this question has been asked before, but these solutions do not work for me.

  I just got my new Lenovo z51 80k60030us and I quickly put a game on it just to test the waters. has worked well. However, I can't move (using the keyboard) and look around (using the mouse) at the same time. I looked everywhere on the internet and realized that it was something to do with the 'follow-up to the Palm trees", but nobody has the solution for my specific problem of keyboard and mouse. When I try and change the options of the mouse on lenovo, it is grayed out. I tried everything to ungray it, but I have yet to succeed. help please?

  Try using a new generic Synaptics driver?

  http://www.station-drivers.com/index.php?option=com_remository&Itemid=352&func=FileInfo&ID=1602

• HP 9470 m Wifi and keyboard stop working

  I have a laptop HP 9470 m and it keeps a malfunction. Once I connect to my laptop and everything is started, if I move the laptop to quickly or set it to hard, WiFi turns off and the keyboard goes crazy. He began to write "QWERTY" if I'm in Notepad or in a text field, and most of the keyboard becomes inadmissible. I noticed that if I push on the right side of the keyboard the 'Shift', 'Enter' or the 'Arrow' keys, WiFi can turn back in response to each press. I almost feel the network card in the laptop is loose or the jury now all keys gets hit on the spot or something. This is a crucial issue because the laptop has become very sensitive to any form of movement and once it glitches, the laptop is useful and needs rebooted. All tips are appreciated, thanks!

  Hi NwCoder,

  Welcome to the HP Forums!

  I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I get to reading your post, that whenever you move too quickly, or the value down a little too hard, he's going crazy.  It sounds like you may have a loose connection. If the laptop is under warranty I would say calling the HP technical support. Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Plan of the site of HP Technical Support.

  If you are out of warranty, this is HP EliteBook 9470 m Notebook PC Maintenance and Service of Guide for your convenience.

  If you have help, or have any other questions, I suggest you post in the trade forums, since it is a commercial product. You can do to the Commercial Forum.

  I hope it's useful.

• Carpet mouse and keyboard stop working after update of windows 8

  Separated from this thread.

  Hello, I'm having the same problem. However, those suggestions did not work for me.

  You can check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96b-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

  You can also check the following registry key? :

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4d36e96f-e325-11ce-bfc1-08002be10318}

  To the registry for this key, in the right window, in the world is here, under 'Name', a LowerFilters and UpperFilters value?

  If so, for UpperFilters and LowerFilters, value which is listed under "data"?

• Copy and paste functions work intermittently.

  Windows 8; FF 26 - does not: cut and paste - not always. I noticed that copy is grayed out in the Edit menu, so I can't yet do this way. I have to drag the selected text.

  I don't have zone alarm or other things that other people have installed. Is there a solution to this yet?

  Thank you.

  You know what? -I looked at my list of extensions - it is no that much and I thought of those to whom I had long before it started, and which ones I had downloaded since the problem began. And there was only a single, good blood, as do the trick: Pinterest button "Pin It. Heck! It is really useful, but the neutralization of him seemed to do the trick.

  I will continue to pay attention to it and report if the rest fix. Do you think I should say Pinterest?

  Thanks again, for me goes in the right direction...

  Lily