2000 - 369wm: hp 2000 only stops when unplugged for awhile

Our laptop stops completely at the bottom if it is disconnected.  It will work for awhile then all go off.  You can restart and it will say it didn't close properly and boot back, but then cut randomly somewhat later.  Already replaced the battery and it is still more than half charged when it arrives.  If the power cord is plugged in it stays on without problem. Help!

@starvision ,

Hello and thanks for the display on the HP support forums.  If you have already replaced the battery, and this problem is still there, then you have a problem with the fuel system on the motherboard that connects to the battery.  You will want to contact HP support by phone for repair options.

Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Thanks again for posting and have a great day.

Tags: Notebooks

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