2012 MacBook Air 13 "Service battery

I bought a 2012 refurbished MacBook Air in 2013 and through the last 2 years I have gone through approximately 484 cycles of battery. (I am a student and use the computer every day for school work). Last week, he started the "Service battery" alert. I never get more than 4 hours if I don't have Chrome open. I use Premiere Pro a lot on battery, would that be a problem?

MacBook Air 13 "8 GB RAM 120 GB SSD

Thank you, Jakob.


The popup of the Service battery indicates that your battery needs replacement. You can always use the battery being, however it will not last as long as expected by Apple. You will need to make an appointment-genius bar and take the MacBook Air to your store local Apple to get the battery replaced if you do not want to do, but unless the MacBook is still under warranty, it will cost $129 + tax, as shown below. I hope this helps!

Apple - Support - Service Response Center

Tags: Notebooks

Similar Questions

  • 2012 MacBook Air not to close properly


    I had problems with my MacBook Air from mid-2012. Lately he has not been able to restart without manual stop or stop in the Terminal (sudo reboot). I noticed that when I try, disappears from the menu bar at the top and Finder is unresponsive. I have reset the memory NVRAM and the SMC and have not made any progress. Here is the report of system EtreCheck:

    EtreCheck version: 2.9.12 (265)

    Report generated 2016-06-19 11:21:41

    Download https://etrecheck.com EtreCheck

    Time 01:33

    Performance: Excellent

    Click the [Support] links to help with non-Apple products.

    Click the [details] links for more information on this line.

    : Another problem


    Mac not to close properly

    Hardware information: ⓘ

    MacBook Air (11 inch, mid-2012)

    [Technical details] - [User Guide] - [warranty & Service]

    MacBook Air - model: MacBookAir5, 1

    1 2 GHz Intel Core i7 CPU: 2 strands

    8 GB RAM not extensible

    BANK 0/DIMM0

    OK 4 GB DDR3 1600 MHz

    BANK 1/DIMM0

    OK 4 GB DDR3 1600 MHz

    Bluetooth: Good - transfer/Airdrop2 taken in charge

    Wireless: en0: 802.11 a/b/g/n

    Battery: Health = Normal - Cycle count = 624

    Video information: ⓘ

    Graphics Intel HD 4000

    Color LCD 1366 x 768

    System software: ⓘ

    OS X El Capitan 10.11.5 (15F34) - since startup time: less than an hour

    Disk information: ⓘ

    TS480GJDM520 disk0: (480,1 GB) (Solid State - TRIM: No.)

    EFI (disk0s1) < not mounted >: 210 MB

    Macintosh HD (disk0s2) /: 400,24 (Go 180,49 free)

    Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

    BOOTCAMP (disk0s4) / Volumes/BOOTCAMP: 79,00 (GB 32.96 free)

    USB information: ⓘ

    Apple Inc. FaceTime HD camera (built-in)

    Apple Inc. Apple keyboard / Trackpad

    Apple Inc. BRCM20702 hub.

    Apple Inc. Bluetooth USB host controller.

    Information crush: ⓘ

    Apple Inc. Thunderbolt_bus.

    Goalkeeper: ⓘ

    Mac App Store and identified developers

    Kernel Extensions: ⓘ


    [no charge] net.tunnelblick.tap (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

    [no charge] net.tunnelblick.tun (20141104 (Tunnelblick build 4560) - 2016-05-03) [Support]

    / Library/Application Support/PeerGuardian

    xxx.qnation.PeerGuardian [no charge] (1.1.11 - SDK 10.2 - 2014-11-07) [Support]

    / Library/Application Support/VirtualBox

    [loading] org.virtualbox.kext.VBoxDrv (5.0.20 - 2016-05-09) [Support]

    [loading] org.virtualbox.kext.VBoxNetAdp (5.0.20 - 2016-05-09) [Support]

    [loading] org.virtualbox.kext.VBoxNetFlt (5.0.20 - 2016-05-09) [Support]

    [loading] org.virtualbox.kext.VBoxUSB (5.0.20 - 2016-05-09) [Support]

    / Library/Extensions

    [loading] com.cyberic.SmoothMouse (1.0.10 - SDK 10.8 - 2016-06-07) [Support]

    [loading] com.logmein.hamachi (1.0.0 - SDK 10.9 - 2016-06-07) [Support]

    / System/Library/Extensions

    com [no charge]. FTDI.driver.FTDIUSBSerialDriver (2.2.18 - 10.6 SDK - 2016-06-07) [Support]

    [loading] com.intel.kext.intelhaxm (1.1.1 - SDK 10.9 - 2016-06-07) [Support]

    com.marvell.kext.USBGenericPrinterClass [no charge] (1.0.0 - 2016-06-07) [Support]

    com.microsoft.driver.MicrosoftMouse [no charge] (8.2 - 2016-06-07) [Support]

    com.Wacom.kext.pentablet [no charge] (Tablet Chart 5.3.2 - 2 - SDK 10.8 - 2016-06-07) [Support]


    com.microsoft.driver.MicrosoftMouseBluetooth [no charge] (8.2 - 2011-07-27) [Support]

    com.microsoft.driver.MicrosoftMouseUSB [no charge] (8.2 - 2011-07-27) [Support]

    Launch system officers: ⓘ

    [loaded] 7 tasks Apple

    [loading] 162 tasks Apple

    [operation] 69 tasks Apple

    Demons of launch system: ⓘ

    [loading] com.intel.haxm.plist (2014-10-31) [Support]

    [loaded] 45 tasks Apple

    [loading] 162 tasks Apple

    [operation] 84 tasks Apple

    Launch officers: ⓘ

    [operation] com.barnesandnoble.nookconnect.plist (2013-05-02) [Support]

    [failure] com.logmein.hamachimb.plist (2015-09-03) [Support]

    [loading] com.oracle.java.Java - Updater.plist (2013-02-08) [Support]

    [operation] com.wacom.pentablet.plist (2012-12-11) [Support]

    [loading] org.macosforge.xquartz.startx.plist (2015-10-16) [Support]

    Launch of the demons: ⓘ

    [loading] com.adobe.fpsaud.plist (2016-06-13) [Support]

    [loading] com.cloudpath.maccmd.plist (2012-09-04) [Support]

    [operation] com.logmein.hamachi.plist (2015-09-03) [Support]

    [operation] com.makerbot.conveyor.plist (2016-01-04) [Support]

    [loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]

    [loading] com.oracle.java.Helper - Tool.plist (2013-02-08) [Support]

    [loading] com.transcend.TSRecoverHandlerHelp.plist (2015-12-29) [Support]

    [operation] com.transcend.TSSleepHandlerHelp.plist (2015-12-29) [Support]

    [loading] com.transcend.TSTRIMHandlerHelp.plist (2015-12-29) [Support]

    [loading] net.tunnelblick.tunnelblick.tunnelblickd.plist (2016-06-13) [Support]

    [loading] org.macosforge.xquartz.privileged_startx.plist (2015-10-16) [Support]

    org.VirtualBox.startup.plist [no charge] (2016-05-09) [Support]

    [loading] xxx.qnation.PeerGuardian.locum.plist (2012-08-28) [Support]

    Launch User Agents: ⓘ

    [failure] com.adobe.ARM. [...]. plist (2014-09-30) [Support]

    [operation] com.cyberic.smoothmouse.plist (2015-07-26) [Support]

    [loading] com.cyberic.smoothmouseupdater.plist (2014-11-25) [Support]

    [operation] com.hp.printerAgent.plist (2011-08-30) [Support]

    [loading] com.valvesoftware.steamclean.plist (2016-06-08) [Support]

    [loading] net.tunnelblick.tunnelblick.LaunchAtLogin.plist (2016-05-03) [Support]

    org.VirtualBox.vboxwebsrv.plist [no charge] (2015-09-10) [Support]

    User login items: ⓘ

    Workflow application (/ Applications/Flux.app)

    AppTrap application (/ Library/PreferencePanes/AppTrap.prefPane/Contents/Resources/AppTrap.app)

    Application of caffeine (/ Applications/Caffeine.app)

    BambooCore Application (/ Library/Application Support/Wacom/BambooCore.app)

    Other applications: ⓘ

    [ongoing] com.etresoft.EtreCheck.297312

    [ongoing] com.lightheadsw.caffeine.128992

    [ongoing] com.wacom.BambooCore.92192

    [ongoing] com.wacom.Consumer_TouchDriver.95392

    [ongoing] com.wacom.TabletDriver.95712

    [ongoing] org.herf.Flux.49312

    [ongoing] org.Mozilla.Firefox.67552

    [ongoing] se.konstochvanligasaker.AppTrap.94112

    [loading] 414 tasks Apple

    [operation] 185 tasks Apple

    Internet Plug-ins: ⓘ

    JavaAppletPlugin: Java 8 66 update build 17 version Check (2015-12-30)

    WacomNetscape: 2.1.0 - 1 - SDK 10.8 (2012-12-11) [Support]

    Default browser: 601 - SDK 10.11 (2016-06-01)

    WacomTabletPlugin: WacomTabletPlugin (2012-12-11) [Support]

    AdobePDFViewerNPAPI: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

    FlashPlayer - 10.6: - SDK 10.9 (2016-06-19) [Support]

    Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-29) [Support]

    QuickTime Plugin: 7.7.3 (2016-06-01)

    Flash Player: - SDK 10.9 (2016-06-19) [Support]

    Mathematica: (2013-01-31) [Support]

    SharePointBrowserPlugin: 14.0.0 (2010-08-25) [Support]

    AdobePDFViewer: 11.0.09 - SDK 10.6 (2014-09-12) [Support]

    DirectorShockwave: 12.1.3r153 - SDK 10.6 (2014-06-24) [Support]

    The Safari Extensions: ⓘ

    Adblock more - Eyeo GmbH - https://adblockplus.org/ (2016-02-16)

    3rd party preference panes: ⓘ

    AppTrap (2012-08-24) [Support]

    Flash Player (2016-06-13) [Support]

    Java (2015-12-30) [Support]

    SmoothMouse (2014-11-25) [Support]

    Time Machine: ⓘ

    Skip system files: No.

    Mobile backups: WE

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 400,24 GB disc used: 219,76 GB


    1 TB [Local]

    Total size: 999,83 GB

    Total number of backups: 5

    An older backup: 25/12/15, 14:11

    Last backup: 23/03/16, 03:23

    Size of backup drive: adequate

    Backup size 999,83 GB > (disc 219,76 GB X 3)

    Top of page process CPU: ⓘ

    Firefox 8%

    3% activity monitor

    3% WindowServer

    3% sysmond

    2% fontd

    Top of the process of memory: ⓘ

    Firefox 860 MB

    714 MB kernel_task

    Mdworker (4) 188 MB

    Mds_stores 156 MB

    UserEventAgent (2) 115 MB

    Information about virtual memory: ⓘ

    1.14 GB of free RAM

    6.85 GB RAM (1.69 GB being cached) used

    Used Swap 0 B

    Diagnostic information: ⓘ

    19 June 2016, 11:05:52 self-test - spent

    A few months ago, I tried to install Linux as a dual boot and had to wipe my drive but have not had any problems in the meantime. I currently have a Boot Camp Windows 10 partition, but it was installed some time ago. This could be my problem or is this something tied to the side Mac?

    Thanks for any help you have to offer!

    Remove the Wacom software, it is a known problem in 10.11.5

    Also check all Wacom is removed from Log-in Items(use the) Sys Preferences > users and groups > login items

    If Wacom tablet etc. is vital for your workflow — after remove you and test your machine - try to download the most updated the driver from Wacom.

  • Mid-2012, MacBook Air of random stop

    I tried to find a solution to more than a year. My MacBook air has been cutting randomly without warning.

    At first I thought it was overheating, so I installed Mac Fan Control and cranked up the fans, but it always stops around 60-70 ° C temperature of CPU, which should be good. The first three years, I owned the computer I never had a single problem and the fan never accelerated where she was audible 2 times.

    The error code in the log files is Cause of previous stop - 2, which I can't find a description of anywhere.

    I took the computer to the Genius Bar for a verification of the material, but the computer turns off as soon as they are trying to run the test. They wanted to change the logic board for $600 + then I said that I think about it.

    If anyone has experienced this? I can find no solution confirmed online and don't know if I have to replace the logic board or card IO first. When he died, it's like it lost power. Immediately turns off. It will not restart for at least 20 seconds, and if I turn on for a few minutes it turns off again before moving on to the screen. However, it will work perfectly sometimes for up to an hour or two.

    The computer was pampered life whole and never dropped or spilled on. Looking inside, it looks fine, but tbh I don't know what I would look for.

    If anyone has any ideas at all, I'd like to hear them. It's a mid 2012 Air i5 with 4 GB of RAM.

    EDIT: Also, I did the resets of SCM, this does not solve the problem.

    How the MBA does not work when you start mode safe?


    If you can, run an Apple Hardware Test:


    Note that an error free AHT is inconclusive.

    Check if there is any panic the kernel has registered.  If so, login and post it by these instructions:



  • The MacBook Air hardware service

    Could you please tell what are the services of material allowed for MacBook Air in Bulgaria?

    This list has a phone number for the Bulgaria.


    Good luck.


  • possible to use from 2010 to 2012 macbook air SSDS?


    Accidentally, I bought the wrong hard drive for my macbook air from 2012.

    I bought a 2010-2011 ssd and it does not fit. Is there a converter/adapter that I can use to adapt the ssd in my macbook air 2012?

    Thank you


    If it does not fit, there is no way to make it work.


  • 13 "mid 2012 macbook air affected by video artifacts, known problem?

    My macbook air is randomly video defects showing, screwed to the top of some parts of the screen, seems to be at the start, not so good once it heats up. It happens on the desktop, foxfire or in video games, that has happened before and after the update to el capitan. Sometimes the sections of the flash screen. Is this a known fault? is there maybe some some campaign to provide a repair? of course, my 3 years protection plan apple just expired

    I'm not aware of any program by Apple about the graphic problems with MBA.

    You can connect a monitor on the MBA and which could indicate if there is a problem of connecting GPU or display/display.

    An Apple Hardware Test could provide a clue:


    Note that AHT free error is not conclusive.

    The best option will be a date at a bar in engineering of Apple for a FREE evaluation.


  • Internet dial-up, now of problems on Macbook Air only service

    I am running OS X El Capitan 10.11.2 on a MacBook Air.  We used to have AT & T pays U, and I never had any problems.  Now we have Time Warner and it seems to work fine on all our appliances (including MacBook Pro my husband) but on my cell every hour or two my internet no longer works and I have to disable wifi then turn it back on and happens to work again.  The indicator never stops showing a sign strong, but I lose all the features of the Internet periodically.  Does anyone have an idea what could be the problem?

    1. turn off the power to the router. Unplug it from the wall. Wait a while.

    Plug it in, back to the wall. Turn on the router. Wait for all lights are light up properly. It will take a while.

    Restart the computer.

    Boot mode safe.


    2. If this does not help, please contact support for Time Warner.

  • MacBook air 13 "2015 battery

    My macbook is a 13 "2015 air and my question is,
    It doesn't ruin my battery if I continue to take away it in and out of the charger.
    For example in my school whenever someone walk in front of me instead of walking on the wire - they plug my charger while my macbook is still in the charger.
    Which ruins the macbook battery?

    Lithium-Ion batteries have no memory effect and it's perfectly OK to plug it into your computer when it is convenient; There is no need to wait for the battery to run out first. Similarly, there is no need to wait until the battery is fully charged before unplugging.

    (There are two simple rules to follow: 1) when you get the message that the computer is subject to be able to put it to sleep as soon as possible. Running the battery up to 0% is not good for the battery. (2) do not leave the computer plugged in all the time. Although this is not a problem for you, make sure that at least one or two times a month, you use the computer on battery power.

  • Macbook Air battery life

    On my 13 "mid 2012, MacBook Air, I had just completely loaded the night too many MacBook and I needed to bring it to school. I checked the battery and it said '100% ', but when I checked the time remaining, he says "01:29. I thought it was weird and I quit all applications, restarted and then checked once more. This time, he said "04:46. The laptop lasted all day school, but I had to have only the minimum of apps open and the brightness of the screen on 3. Anyone know why?

    Your battery is aged four years and who knows how many cycles. It may be ready to be replaced. Have you checked the stats in Information System?

    Determine the number of cycle of battery for Mac Laptops

    Apps can affect the performance of Mac, battery, temperature and fan activity

    Runaway applications can shorten the battery life, affect performance and increase the heat and fan acti...

  • 2012 the MacBook Air running hot and slow

    After about 20 minutes using my 2012 MacBook Air gets very hot and the cooling fan starts to operate at full speed. At the same time, it slows down considerably. Is this a sign that the battery must be replaced (anyone know the approximate cost to do this?)? However, I have no problem to recharge the battery and it seems to work for a reasonable period between charges.

    Apps can affect the performance of Mac, battery, temperature and fan activity - Apple Support

  • Conect macbook air

    Hello. I like to conect my 2012 macbook air for my monitor, but is it nearby. I saw the MacBook pro in this configuration. I have a keyboard and extra magic mouse. How can I do?

    Please read use your laptop Mac to view closed with an external - Apple Support.

  • Add a second macbook air, now the airport extreme has stopped working

    I got a new (for me) 2012 macbook air to replace my MBA 2010 last night. I had another macbook air on the network to download some files in iCloud. As soon as I started the MBA new upward across the network crashed. (Features were always connection ac Airport Extreme router, green light, but no internets).

    Restart the router helped briefly before the problem comes back. When I connect with the new MBA, I had seen an error there are two Macbook Air on the network and it was changing the name of one of them.

    I read somewheres that download great traffic and a lot of features sometimes overwhelms the airport extreme (huh? not very extreme), so I made the turn power off the wireless on iPad, apple tv and the old MBA. This, most reboot the router and the modem seemed to do the trick for a while, until that there no more.

    I read around DiscoveryD and the problems with Hello. Will try this angle when I go home.

    I see here that maybe I need to reset (rather than just reboot) my router now that there's a new kid on the block - the new MBA.

    Any other ideas?

    Where did you got your 'new' MacBook Air? Apple or an evening private? If the latter, it can be configured as such not "play well" with your existing home network. If you have received this by a private party, I strongly suggest you reload a clean version of the feature of MacOS X. In this way you will start with a Mac "out-of-the-box" and should have an easier time getting connected to your network without problem.

  • Video of the MacBook Air to accuse by unplugged (current running off battery)

    Hello. I have a Macbook Air from 2012. The Macbook works perfectly fine when it is plugged, but the minute I unplug the unit, some video that I might be streaming suddenly freezes, even if sometimes the audio is not yet. Weird. The battery works, even if it runs in less than an hour. It has a cycle of 657 counter. The battery health is diagnosed as being 'good '. Anyone know why this is happening and what I can do about it?

    Thank you.

    Apparently, the MacBook Air is electric rationing of the battery through the

    all of the GPU, CPU, free wireless internet, open, applications and requirements

    Mac OS x itself; so many invisible things are underway in the background.

    Have you looked into the specifications of profile of electrical system and battery

    where the status of the battery is spelled in milli-ampere-hour charge remaining

    and expected full load capacity?

    I imagine that the battery can be replaced; also if SSD drive

    is full of stored content, the effort it takes the system to find the space

    for swap files and read/write then in the storage disk, is your MB/Air tax.

    Maybe an upgrade of the hard drive (SSD) ability is something to check

    in (if it is possible to upgrade) or just be sure to not have much stored on board.

    A replacement may be obtained from the macsales, OWC, among others.

    Also make sure that the MagSafe connectors are clean and free of debris on both sides

    the AC adapter and the DC-in Board (on the computer).

    For more information on batteries for portable laptops, & magsafe Chargers:

    • About batteries for laptops Mac - Apple Support

    • Laptops Apple: Troubleshooting MagSafe adapters - Apple Support

    If yours is a model 11 inches, total expected her battery life cycles are less

    as the largest 13-inch model (with the largest capacity of the battery + request) if the

    County of 657 (of max. 1 000) can be decreased if the computer has never been

    Let it run until the battery is dead. ~ Or if the storage environmental conditions or

    use, have marginalized the ability of the computer to function in the plug.

    • Reset the management system (SCM) controller on your Mac - Apple Support

    • How to reset the NVRAM on your Mac - Apple Support

    The SMC reset (and sometimes reset NVRAM) can help with the battery power

    management in general; but the battery may be suspect. The battery charge

    includes everything in the MacBook Air; brightness, audio volume, so the screen

    the use of Wi - Fi, other applications that run in the background; also the antivirus or other

    analysis software running needlessly in the background, using cycles CPU. The

    battery may be getting a workout. More so, if you run games or any other active content.

    You could look at the activity monitor to check the different points under your control

    who may be using resources; all this that consume energy are suspect. Some of them are

    more in your control than others. the system manages several outside of your access.

    An Etrecheck report generated when the unit is running under the battery and another

    When operating on current alternative, can be useful. If nothing else, to see what is

    installed in the computer and its running configuration specifications. The load can tell a story.


    There is also perhaps adware or other software that affect the performance of the Mac;

    This may include antivirus, and if cleaning applications have been executed, they can damage the OS X.

    A free to use app, formerly known as "adware medic" now malwarebytes, can help:

    •Malwarebytes | Malwarebytes Anti-Malware for Mac


    Malwarebytes Anti-Malware (was AdwareMedic) return of experience helps you get your Mac.

    Hard to say exactly what is happening. -If it were mine, I would look in different details.

  • New battery in old Macbook Air 11


    I have a Macbook Air 11 mid-2012, which is coming to an end with its battery life. I was wondering if its possible to replace the battery with one of the newer versions that has the greater autonomy? Its A1465 model, some of the new States seems to be too much. So physically it must adjust or am I completely wrong?

    Would be sweet to upgrade the battery in the 2013-2015 as the battery life is up to 8 hours according to their specifications.

    Apple will replace the battery in your MBP with one who is exactly the same as that of the MBA came with.

    If you try the third party stack walk, you run a lot of risk.  If you buy a NuPower or Anker product, you should be fine.  eBay or other sources may be highly questionable and very costly in the long term.


  • I use my MacBook Air as a desktop computer. Should I leave the charger plugged all the time or should I drain the battery and then recharge? What is the best for the battery?

    I use my MacBook Air as a desktop computer. Should I leave the charger plugged all the time or should I drain the battery and then recharge? What is the best for the battery?

    Keep the computer plugged in whenever possible.

    If you keep the computer always connected, make sure that at least twice a month

    Run it on battery until battery charge level falls to about 40-50%.

    Please don't completely discharge the battery. Discharge the battery completely will reduce wear and tear on the battery.

    For more information:

    Section: To optimize the battery life


    Citing at the bottom of the linked article.

    "The question is often asked:" should I disconnect my laptop from the mains when not in service? Under normal circumstances it should not be necessary because as soon as the lithium-ion battery is full, a properly functioning charger will stop the load and load the pad will only engage when the battery voltage drops to a low level. Most of the users do not remove AC power, and this practice is safe. »


Maybe you are looking for