23 touch smart pc envy does not
Ant we know what the problem with my 23 envy touch smart PC does not work when the power supply plugged tried an Ant different plug got a green light so I tried it plug my pc in the led on the power supply did not come and absolutely nothing from the ant one pc got any clues thanks
Hello @ORBCHEWIT657,
I understand that when you plug your power wall adapter, the light comes on, but when you plug it in to the HP ENVY 23 light not illuminate. I suspect that your power adapter is defective. I'd be happy to help you, but first of all, I encourage you to publish your product for your computer number. I'm a link a HP Support document below that will show you how to find the number for your product. Because with that I can give you accurate information.
How can I find my model number or product number?
Will you please re-post with the information requested and I would be happy to provide assistance. Thanks for posting on the HP Forums. Have a great day!
Tags: HP Desktops
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