2520hc: I can't print

Hi, I can not print.

Model #: 2520hc

Connected by usb to the laptop

Error message: the printer is not connected.

Hi @cricra,

Welcome to the HP Forums!

I noticed your post that you can not print with a printer HP Deskjet 2520hc on Mac OS X 10.11 El Capitan. I'm happy to help you!

To confirm that the hardware of the printer is functional, you are able to make a copy with the glass of the scanner of the printer?

Have you tried to use other USB ports on the computer, but also another cable USB printer?

Verify that the software and the drivers have been installed. If this isn't the case, you can download it here.

If you are unable to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

I hope hear from you soon!

Tags: HP Printers

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