2542: problem with cartridge - mail does not

I have a problem with printing (scratches on print). Contacted HP via support form and received a mail that I get a new cartridge. So far so good.

In the HP E-mail additional requests for information (address details), replying to the email does not work, and there is also no way to share the info with HP. How to proceed?

Hello

I've included a list of country phone numbers support in the link below.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

Tags: HP Printers

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