2575 all-in-One printing envelope of irregular shape

Try to print a 4 "x 5" envelope, I get an error on the printer saying paper is incompatible.    The envelopes are MS Word documents and I set the paper size in Word to the closest size to envelope, 4 "x 6", but still not the error.

Douglas Hall

Hey Douglas,.

have you tried selecting "Custom" as the size of the envelope and specifying then 4 x 5 "? because the size specified in the Word document and the actual size should ALWAYS be the same.

I have attached a screenshot which will help you to understand easily.

Click here to see the screenshot

Message edited by DexterM on 12/18/2008 12:37 AM

Tags: HP Printers

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