2nd AppleTv same problem...
OK gang, so wife buy me an AppleTV for our anniversary 06/06/16
Yesterday, I'll install (28/06/16) and it connects to my wifi, says that my wifi is not connected to the Internet.
The * you say... so... I try again, and this time keeps spinning, spinning and spinning, on a gray background.
The only thing I could think to do was unplug HDMI and power for a full five minutes. When I go to plug it back in I get nothing
but a black screen, which is a way to say no TV signal. (since it actually says). It recognizes that there is something connected (if not, I would get a message of control cables)
.... I call support ran through all of the options we could think of:
1: a different HDMI - no difference cable
2: different TV - no difference
3: resolution to jump (via menu/flight down - no difference
Long story short, support guy says he's going to the document as being faulty out of area, and I could be ship mine for them and they would send me a new, or I could travel on the road
my closest Apple Store (over an hour's drive) and make an Exchange. I chose the latter, and all went well... until I got home.
EXACTLY same problem as I had yesterday. Identical.
I could really use some advice here, because really, the only option open to me is definitely send it back (I know that's outside the window of 15 days return, they work with you plan to DOA product, said the Advisor), OR try my luck on a 3rd unit.
It is technically possible to get 2 DOAs in a row, but not likely.
So, any advice/thoughts/inputs, greatly appreciated.
Thank you
Bill
PS I am not a MAC, so no cable USB - C to try iTunes fix.
You have enabled access control on your router? You may need to allow the new device.
You can restore it, if necessary, on a Windows computer with the installed iTunes program.
Tags: Apple TV
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How about this solution. Why not let all E3000 owners send there wireless routers is not working towards a credit for a new operating model nice. I think that we would all save a lot of headaches & get rid of 25% of all calls for help on this forum.
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PS. Please give us/me expert advice on how to solve the problem. If nobody knows the answer, then Cisco/Linksys looks really bad for selling a router high of $$$, being touted for the games and files sharing multimedia home & it only at this stage. If it should be recalled, will bring up by all means, or come up with a fully functional firmware.
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Well, I'm here, not having heard an assumption about my problem, but to get an opinion of experts & solution to my problem, but also all other users of the same or very similar problems.
I am now a HAPPY 'Belkin N600 DB' owner for only $79.99 @ Wal-Mart/Radio Shack. This new does much more than the Cisco E3000 wireless router & even changed my Modem 100 MB (green) flow out of 1000 GB (Amber Light).
So, so HAPPY now!
Bigdogtim7
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