3 day old iPhone 6s more iOS 9.2 warm the back of the phone and quick battery use.

Hello

3 days ago, I bought a 6 s more than 64 GB iPhone.

As I used the phone (by taking a few photos, browse the facebook/instagram), I noticed that my iPhone was very warm (could feel the heat through my rubber as case) and the battery had dropped by at least 30%. I contacted Apple support yesterday after the upgrade to iOS 9.2.The support person said restore your phone to factory settings. I restored the phone installed my important apps and only took a few photos. The same problem happened. The phone was hot and the battery kept exhaust I used resources very not applications. I have always erase the multitasking apps and turn off the phone regularly. All the solutions for my problem? Thank you!

Try again the phone back to the factory settings, this time without the help of the backup data. Manually configure personal information, do not install 3rd party applications. Then test the phone. If the phone works normally, use the backup again. In case the problem comes back, contained backup of corrupted data, the cause of your questions, and you will have to start all over again without any data backup.

If the phone still heats after setting back to factory settings and do not use the backup, this problem is hardware driven and the phone must be repaired by Apple.

Use iTunes to restore your device to factory settings - Support Apple iOS

Find an Apple authorized service provider

Apple iPhone - contact Support - support

Tags: iPhone

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