36 IO error trying to play a video file

After you have copied 20 video files from one external hard drive to another, I'm not able to access or read all copied files

Hello

·        What is the format of the video files you are trying to read?

·        What is the exact error that you are experiencing?

·        What program do you use to open the files?

·        Were you able to read the files on the system before?

Maybe it's that you have copied the files are corrupted. I suggest that read you the files that are present in the external hard drive on another system and see if the problem still occurs.

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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