3f0

I have a hard drive problem. Earlier today, I turned on my laptop and I got the black with screen

"Boot device not found.

Please install an operating system on your hard drive.

Hard drive (3f0)

The F2 System Diagnostics.

Diagnostics system tell me smart check and short DST are not installed. I also tried to fix it by going into the BIOS and by allowing the legacy support and by disabling secure boot, nothing helps.

Basically, it seems to me that the hard drive has expired, but I thought I should try all the possibilities if I'm here. I am under warranty if it is not a problem or anything.

The laptop is a pavilion and its operating system is windows 8 if it is relevant.

Any help will be appreciated. See you soon.

Whenever the hard drive test short DST fails with the error [3F0] indicating that the hard drive has failed and that needs to be replaced to solve the problem

HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

Please try the troubleshooting below indicated once the steps:

Step 01. Remove the battery and unplug the power adapter AC.

Step 02. Press and hold the power button for more than 30 seconds

Step 03. Plug the AC power adapter / (leave the battery for now)

Step 04. Press the power button and check if the unit is operating normally

If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA USB adapter with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files.

Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:

http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

You can check your warranty here to check the status and click here to order a new hard drive

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the star of CONGRATULATIONS on the left to say thank you *.

Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

Thank you

K N R K

Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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    * Click on the star of CONGRATULATIONS on the left to say thank you *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you
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    Although I am an employee of HP, I speak for myself and not for HP

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