3rd party IVR on the IPCC system

Can I install a VRU PG in interface with a 3rd party IVR on a stand-alone server and use it with the system of the IPCC or am I going to use enterprise deployment? I have an IP - IVR for Files

You will need to use the enterprise deployment to use 3rd party IVR. The deployment of the system of the IPCC is very CallManager/IP-IVR specific - it can even use Cisco Voice Portal.

If all calls must go through 3rd party IVR before arriving at the IPCC, there may be other options for these calls handled, such as terminate your RTC on the SVI penetration or routing calls through the IVR using intellectual property, although you'd invariably end up with some call tromboning using these methods.

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