4 elements has stopped working__

Once windows installed an update a game installed from a disk or 4 elements displays a message that says-4 elements has stopped working - a report will be sent and you will be notified if a solution is found

Hello

  • This day was installed before the issue occurred?

Method 1:

Step 1:

To check the installed updates follow the link.

http://Windows.Microsoft.com/en-us/Windows7/see-which-Windows-updates-are-installed

Step 2:

Also check the event viewer for the failed module.

http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

Method 2:

You can try to uninstall reinstall the game and check if that helps. To uninstall the game follow the link below.

http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

Note: Uninstall only if you have the media to reinstall the game.

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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    2012 01-03 08:07:45, info CSI 00000190 [SR] cannot repair the military record [l:22 {11}] "mgmtapi.dll" Microsoft-Windows-SNMP-Mgmt-API, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012 01-03 08:07:50, info CSI 00000192 [SR] cannot repair the military record [l:22 {11}] "netserv.inf" Microsoft-Windows-SMBServer, Version = 6.0.6002.18306, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:07:50, info CSI 00000193 [SR] this element is referenced by [l:156 {78}] "' Package_76_for_KB2345886 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.1.2345886 - 314_neutral_GDR" "
    2012 01-03 08:07:50, info CSI 00000196 [SR] could not reproject corrupted file [ml:520 {260}, l:36 {18}] '------?
    ? \C:\Windows\Inf"\[l:22{11}]"Netserv.inf '; source file in the store is also corrupted
    2012 01-03 08:07:51, info CSI 00000198 [SR] cannot repair the military record [l:22 {11}] "mgmtapi.dll" Microsoft-Windows-SNMP-Mgmt-API, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:07:51, info CSI 00000199 [SR] this element is referenced by [ml:38 {19}, l:36 {18}] "Windows Foundation.
    2012 01-03 08:07:51, CSI Info 0000019 c [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------?
    ? \C:\Windows\System32"\[l:22{11}]"mgmtapi.dll '; source file in the store is also corrupted
    01/02/03 08:10:34, Info CSI 00000216 [SR] verification complete
    2012-01-03 08:10:34, Info CSI 00000217 [SR] repair 6 components
    2012-01-03 08:10:34, transaction Info CSI 00000218 [SR] beginning verify and repair
    2012-01-03 08:10:35, CSI Info 0000021a [SR] cannot repair the military record [l:40 {20}] "WcsPlugInService.dll" Microsoft-Windows-ICM-Base, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012 01-03 08:10:35, Info CSI 0000021 c [SR] cannot repair the military record [l:32 {16}] "netmscli.inf_loc" Microsoft-Windows-MSCLIENT-netmscli - pro.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, CSI Info 0000021e [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 00000220 [SR] cannot repair the military record [l:14 {7}] "wdc.dll" Microsoft-Windows-PerformanceToolsGui, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 00000222 [SR] cannot repair the military record [l:22 {11}] "netserv.inf" Microsoft-Windows-SMBServer, Version = 6.0.6002.18306, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 00000224 [SR] cannot repair the military record [l:22 {11}] "mgmtapi.dll" Microsoft-Windows-SNMP-Mgmt-API, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 00000226 [SR] cannot repair the military record [l:20 {10}] "tcpmon.ini" Microsoft-Windows-printing-StandardPortMonitor-TCPMonINI, Version = 6.0.6001.18000, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 00000227 [SR] this element is referenced by [l:160 {80}] "' Package_30_for_KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000.936330 - 187_neutral_GDR" "
    2012-01-03 08:10:35, CSI Info 0000022a [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------?
    ? \C:\Windows\System32"\[l:20{10}]"TCPMon.ini '; source file in the store is also corrupted
    2012 01-03 08:10:35, Info CSI 0000022 c [SR] cannot repair the military record [l:40 {20}] "WcsPlugInService.dll" Microsoft-Windows-ICM-Base, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 0000022d [SR] this element is referenced by [l:160 {80}] "" Package_25_for_KB948465 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18005.948465 - 113_neutral_GDR ""
    2012-01-03 08:10:35, Info CSI 00000230 [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------?
    ? \C:\Windows\System32"\[l:40{20}]"WcsPlugInService.dll '; source file in the store is also corrupted
    2012-01-03 08:10:35, Info CSI 00000232 [SR] cannot repair the military record [l:14 {7}] "wdc.dll" Microsoft-Windows-PerformanceToolsGui, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 00000233 [SR] this element is referenced by [l:160 {80}] "" Package_25_for_KB948465 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18005.948465 - 113_neutral_GDR ""
    2012-01-03 08:10:35, Info CSI 00000236 [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:14{7}]"wdc.dll '; source file in the store is also corrupted
    2012-01-03 08:10:35, Info CSI 00000238 [SR] cannot repair the military record [l:32 {16}] "netmscli.inf_loc" Microsoft-Windows-MSCLIENT-netmscli - pro.Resources, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10 {5}] 'en-US', VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, 00000239 CSI Info [SR] this component was referenced by [l:262{131}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~x86~en-US~6.0.6000.16386.Windows Foundation Language Pack"
    2012 01-03 08:10:35, Info CSI 0000023 c [SR] could not reproject corrupted file [ml:520 {260}, l:82 {41}] '------? \C:\Windows\System32\driverstore\en-us"\[l:32{16}]"netmscli.inf_loc '; source file in the store is also corrupted
    2012-01-03 08:10:35, CSI Info 0000023e [SR] cannot repair the military record [l:22 {11}] "mgmtapi.dll" Microsoft-Windows-SNMP-Mgmt-API, Version = 6.0.6000.16386, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, CSI 0000023f [SR] Info this item is referenced by [ml:38 {19}, l:36 {18}] "Windows Foundation.
    2012-01-03 08:10:35, Info CSI 00000242 [SR] could not reproject corrupted file [ml:520 {260}, l:46 {23}] '------? \C:\Windows\System32"\[l:22{11}]"mgmtapi.dll '; source file in the store is also corrupted
    2012-01-03 08:10:35, Info CSI 00000244 [SR] cannot repair the military record [l:22 {11}] "netserv.inf" Microsoft-Windows-SMBServer, Version = 6.0.6002.18306, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, type neutral, TypeName neutral, neutral to the public key in the store, hash mismatch "
    2012-01-03 08:10:35, Info CSI 00000245 [SR] this element is referenced by [l:156 {78}] "' Package_76_for_KB2345886 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.1.2345886 - 314_neutral_GDR" "
    2012-01-03 08:10:35, Info CSI 00000248 [SR] could not reproject corrupted file [ml:520 {260}, l:36 {18}] '------? \C:\Windows\Inf"\[l:22{11}]"Netserv.inf '; source file in the store is also corrupted
    2012 01-03 08:10:35, CSI Info 0000024 [SR] a repair complete
    2012-01-03 08:10:35, CSI Info 0000024b transaction Committing [SR]
    2012 01-03 08:10:35, Info CSI 0000024f [SR] check and complete repair operation. All of the files and registry keys listed in this operation were repaired successfully

    The question is not persistent in step 1 starting in safe mode

    In step 2, I stopped and unchecked below normal start-up services and I see error "Desktop has stopped working" but still get the "Spooler subsystem app stopped working." Is there a way to fix this?
    Adobe active file monitor v6
    Adobe Acrobat update service
    Andrea ST Filters Service
    Apple Mobile service
    Hello Servicevice
    Bluetooth service
    Cisco System, Inc. VPN service.
    Dock connection service
    Sandy Network Connect Service
    FLEXnet Licensing service
    GoToAssist
    Google update service
    Google Updater software
    The IPOD service
    McAfee Security Scan
    Remote packet Capture Protocol
    SolarWinds TFTp server
    SupportSoft sprocket service
    Check Point
    Audio service
    stllssvr
    TabletServicePen
    TeamViewer
    VMWare
    WDDMService
    WDRulesService
    VNC Server Version 4
    Dell Wireless WLAN Tray Service
    Yahoo update

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