4 iPad unable to detect the C4599 already connected to the wireless network printer

Hi all, I have a C4599 All in One Printer. I have just set up successfully with a WiFi connection to my router / modem network (infrastructure mode). There is no error message and I can print from a variety of laptops Windows (XP, Vista and 7). I loaded the HP eprint app on my Ipad 4 but it can not detect the printer. Note that the HP site says that this printer is compatible with the App ePrint.

A second and possibly related is that I recorded with the HP eprint service website but I can't get the code or e-mail address for my printer. I can't find any way to turn it on the Web Services on the printer? (The HP site says this should be under Setup > wireless to the printer, but it is not.) There are only options to turn on/off the wireless, testing the wireless and print the wireless network and printer settings (which are all OK > PASS or information).

Any ideas?

Thank you


With the update that has been done to the ePrint application, some of the old printers lost the ability to use this application to print from. The printer would not print directly from the iPad to the printer either. This is a feature called AirPrint. When you have the possibility to use AirPrint, he must place the unit on the same network as the printer, pull up a photo, press the action button on the iPad and then select print. The iPad will then give an option of the printer to print from if there is more than one printer capable of of AirPrint on the network.

The printer cannot produce a code to register and save ePrint due to the age of the printer. Printers that have the ability of ePrint are a majority of those who have been in production in 2010 and later versions. A few Photosmarts who have the ability to use ePrint AirPrint are the 7520,6520 and the 5520. To learn more about these printers, see this link here.

Tags: HP Printers

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