4013 error keeps popping up when you try to restore the old iPad

I was going to give old iPad (3rd generation, 64 GB Wi - Fi cell =) of my friends to my niece and follow all instructions on this link https://support.apple.com/en-us/HT201351.  But it turns out, she could not even get sound or use. He continued in this vicious circle of turn the page of "Hello", asking for language, country, network, etc.  Then screen would say impossible to activate.  So I forced to restart, log apple appeared, then the black screen that showed 'connect cable to iTunes' appeared.  So I plugged into my Mac.  My Macbook is new <6 months="" old="" with="" el="" capitan="" os="" x,="" itunes="" is="" also="" updated.="" then="" followed="" these="" instructions="" on=""> https://support.apple.com/en-us/HT201412 (I did point #3). I chose "update" first, then when it does not solve my problem, repeat the steps and chose "restore" instead.  In the end, still no resolution, window that says error 4013 occurred. This old iPad, of course, was the Apple Care warranty.  I'm surprised to find that many people have this same problem and no announcement of a recall on these things.  I have the original iPad (first generation), and thank God it is still in working condition, used by another niece of 2 years.  And the irony is this 3rd generation, there are problems.  Y at - it hope that it can be corrected.  I paid top dollar for this piece of technology, I bought every model of iPad and iPhone, same macbook air/pro, macbook, there is.  And is the one who gave me the biggest problem, it seems a waste of money. Should I take in for repair (and pay service fees)? If anyone can share what they found to the same question, I would be grateful.  Thank you

The first thing to do is to ensure that you have the latest version of iTunes on your computer. iTunes 12.3 is the latest version.

This link to Apple support page provides more information about the error 4013:

If you see errors 9, 4005, 4013, 4014, when you restore your device iOS - Apple Support or

Tags: iPad

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