41 of Firefox crashes, FIrefox was crashing at startup from the 40.0.3 updated

Crash ID: bp-fceb36ed-dad2-4eab-9836-687df2150928

Hello
After update to Firefox 40.0.3 several weeks back, Firefox would crash at startup. I uninstalled Firefox, reinstalled FIrefox (now with version 41), this is updated to Windows (Vista 64-bit), shockwave and Flash Player updated, uninstalled Firefox and deleted the Mozilla folder in AppData Roaming directory. Update some addins, FreeMake in particular. Disabled antivirus (Norton 360). I'm unable to start Firefox in safe mode (when I hold SHIFT and you try to start Firefox comes immediately to the crash report). Versions prior to 40.0.3 worked without any problems.

I look forward to hear from you, thanks! David

Sorry to hear about the accident and that you have the ID of the report.

The signature seems a disproportionate impact on the users of Vista. There is a bug in the accident report, but it is for the test of 64-bit versions of Firefox and the final versions are all 32-bit versions.

I see a reference to FLVSrvLib.dll in the report (at the top of the list in the mini Modules tab), which is a DLL associated with Freecorder program Applian Technologies. In other threads, users have experienced startup crashes if they Freecorder and Norton.

If you have indeed the Freecorder program and it is not essential, try to uninstall it then restart Windows to ensure that none of its components are running.

Firefox will start normally after that?

Tags: Firefox

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