4500 envy: Envy 4500 print from Notepad

Want to 4500.  Installed as printer wifi.  Test page printed, analyzed correctly.

Cannot print from Word, Excel, etc..  Print not since Acrobat (reader or pro).

You print from Notepad.

That's why I used to Kinko's for so many years.  Woman wants now to our own printer, and I get this.

He solved.  Looking for 2 days in the forums found MANY people with this problem.

Found a person who actually had a solution... Create a new user account in Windows and give him Admin rights.

My printer now prints word, excel, etc. files.  But I have now two folders of Documents, downloads, etc. to manage.

As the other person speculated he must have something to do with permissions on the first administrator account.

I will continue to compare permissions between my two accounts to find the right setup and will put the info here for others to use.

Until then, fix solution is to create a new user.  Permission settings SHOULD be part of the HP print & scan software game or AT LEAST part of the scan doctor.

Good luck to all

John

Fixing HP screwups in 2015

Tags: HP Printers

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