4615 Deskjet ink advantage will not print in black

Hello

I replaced the black cartridge about a week ago and it worked fine until today.  The printer indicates that the cartridge is full. Today used out in the middle of a print, and will not return. I tried all the procedures of cleaning recommended by HP without success. I also checked that the vent is not blocked.

Operating system: Win 7, 32 bit

Warranty expired dec 2013

Suggestions, how can I would be welcome

Hi arifle,

Take a look at the troubleshooting document following the link:

OfficeJet 4610 / 4620:

http://support.HP.com/us-en/document/c03944809

I suggest you read solution 3 downwards.  You have already entered through solutions 1 & 2.

If none of this works, then it would probably be a good idea to contact the HP support in your region.  Here is a link to the contact numbers:

http://welcome.HP.com/country/us/en/wwcontact_us.html

I hope this helps.

Tags: HP Printers

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