5 d mark II raw (CR2) file is different from the 5 d CR2 file? Adobe Camera Raw error on mk II No 5 d

I use the plugin Photoshop Camera Raw (Adobe) to preprocess the colors, and then complete the prepare image in Photoshop.  Never a problem with opening files CR2, usually from my own camera 5 d.  But a customer sent a few files CR2 which opens not (error says this is bad kind of document).  So far no explanation nor patches from users of Photoshop... thought I would ask experts to Canon.  Why file CR2 from the 5 d mk II fail but 5 d CR2 files all open ok?

Still using Photoshop CS2 and the plugin Camera Raw is 3.7 v.  I really want to continue this workflow (works for me), prefer not to experiment with dpp or other opportunities.  Not ready to move yet to Photoshop CS6.

No, CR2 (and all files camera RAW manufacturer) are modified somewhat for pretty much every version of the camera.  Similarly, manufacturers of software like adobe are always updated their software for the new models.  Your version of Adobe Camera Raw is extremely old, so that it can not read the 5 d 2 files.  And Adobe limited backward compatibility, so I don't know if you can load a sufficiently recent version to recognize the 5 d 2 files.  If you can't, then you're only choice would be to use the Adobe DNG Converter, convert batch files to DNG, the 5 d 2 then read those.

Tags: Canon Camera

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