5 documents in the queue. Offline pending deletion. But will not let me delete :(

I have 5 documents to the printer HP deskjet 3740 series (Bobo). We do not have the printer. I try to remove the printer and it gave me an error 0 x 00000005 then access is denied, cannot delete the device. Can you help me please. I have a workforce 633 now that I want to use. The computer does not accept the command delete for the HP thank you.

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DeliaColson,

Try to run delete print jobs to remove all print jobs stuck in the queue.

Restart your computer.

Uninstall your printer.

Restart your computer. Make sure that the printer is deleted. Driver Manual printer removal

Rick

Tags: Windows

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