500-300na Pavilion: problem with Pavilion 500-300na (mother of Memphis-S) - Dead / no beeps sound and video
Hello - I hope someone can help me please
I have desktop PC HP Pavilion 500-300na.
The PC worked very well without problem - I went for a stay of two weeks during which the PC was not in use and power was turned off. I'm back from vacation and the PC does not work now.
When you press the power button, the LED lights up, CPU fan, electric fan and the two spin system fan. There is no video. There is no beep error codes. What is it - actually dead.
If I hold the button for about 5 to 10 seconds, the fans run down, but the rest spinning CPU fan.
What I've done so far:
Tried another monitor.
Tried a different power supply.
Powered by the motherboard on its own with any other disconnected.
Taken the Cmos battery on the motherboard for 1 min and replaced it.
Clean the dust from the fans (they were not so bad as to be honest).
The machine worked with in PCI16 slot video card - I removed this for the test. As I can't get into the Bios, I can't put in the work of the "mother video card." Not sure if it is a problem.
The unit has a strip of 8 GB of ram DDR3 - I tried this in another location without any changes.
I have not tested the ram. I have not tested the CPU or deleted one of the fans / heat sinks.
Thanks for any help you can provide
Chris
Okay, I think THAT I managed to fix it and understand what the problem was.
I think the problem was double - first of all, before the problem started, Technical Assistance from HP have a BIOS update and download. I think that this update changed the Startup Configuration in the BIOS to "ENABLED" Secure.
Not really a problem. . BUT...
The video card I was running was a riser and secure boot DISABLED neeeded and legacy support ENABLED.
I have reset the BIOS using the jumper (bios password) information – I also did a 'blind' changing information from the bios to switch to the use of the video of the motherboard (bash F10 for 10 seconds at the start, then three arrows down, then two returns... This pass BIOS to "Apply default settings and exit"). I don't know who really helped, but the machine comes up in life.
I put the information here, in which case another experience a similar problem.
Chris
Tags: HP Desktops
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