520-1032: headphones not speakers on 520-1032 cut after Upgrade to win 10

Hi all

After the upgrade to earn 8.1 64-bit to win 10, my PC do not cut the speakers where to plug my headphones, I tried many ways, but it does not work up to now as reading devices, when I plugged in the headphones, I can't put the helmet of default device.

someone help pls.

Thank you.

Hello @happythanh,

Welcome to the Forums of HP Support!

I stumbled upon your post on sound level and wanted to help!

Updated the drivers to work with Windows 10?  For your product, all Windows 10 drivers are pushed through Windows Update.  Try to check first the program.  You can consult this site too: products HP - where can I find drivers Windows 10 and software for my model?

If you have problems to install the drivers, you can use the tool on the following site:

Open the Windows Update troubleshooting tool

It is possible that the drivers are not available for your product.  If this is the case, or the drivers you found do not work, try to use the solutions on this site to work around the problem and let me know how it goes: how: install and update drivers in Windows 10

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great weekend!

Tags: HP Desktops

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