550-215na Pavilion: no sound from the rear audio input jack

Hello

I recently bought a new PC and I immediately ran into an audio problem that I can't understand. I get no sound at all from the rear audio input jack. I'm getting sound before making, and the plug rear mic works. When I plug something into the rear socket, a message appears grateful that there is something. When I checked the sound settings while it is plugged into the rear outlet, the equalizer is moving, which indicates that he gets his. But nothing comes out when I plug headphones or speakers in. I can exclude a fault with the speakers and the headphones, because they work very well to come forward. All the drivers are up to date.

Any help would be greatly appreciated!

Hi there @PrimoFigs,

I hope you find your experience of positive Support Forum! It's a good place to find the help you need, other users, the HP experts and other members of the support staff. I understand that you get no sound from your speakers when connected to the rear audio ports. I'm happy to give you a helping hand with this.

Have you tried to connect another device to this port, whether it of a different set of speakers or earphones, headphones just to test if one of them works?

What it is connected to the front port at the same time? If so, then disconnect this device and try again the rear port and let me know if there is a change.

Also try this: desktop HP-no sound on speakers (Windows 8).

Please let me know if any of the work of tip for you suggestions and if we don't solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

Tags: HP Desktops

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