5510 HP printer all in one, sc: Office jet 5510 all in only one forum

I have a HP Officejet 5510 all-in-one. When I copy a document or fax a document. The pages are black with white lettering. Practically illegible. Having installed two new ink cartridges. Also when trying to align after the first sheet, the one that put you on the glass is not recognized for alignment.  Appreciate any suggestions to solve my problem

Hi @Hazran,

Thanks for joining the Forums of HP Support for a solution to your printer problem.

I understand that you have a printer all-in-one HP Officejet 5510 which produces copies and faxes that are illegible with white lettering on a black background. I would like to help with that.

The fact that this occurs when the copy and fax indicates that it is a problem of printer hardware.

I would start by doing a Reset of the power on the printer.

Please let me know if that solves the problem, or if you need assistance.

Indeed, if this help you to achieve a solution please click the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

Thank you!

Tags: HP Printers

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