5510 stuck "cancellation."

Our 5510 does not print as all it says on the screen, it's "cancellation."
Extinguished it several times, now disconnected... Cannot break out of the loop.
What should do?

Hello

Please perform the below mentioned steps.

  1. Unplug the power cord from the back of the printer.
  2. Also unplub cable connected to the printer (if any).
  3. Turn off the computer.
  4. If the printer is connected to a wireless network, then you will need to turn off the router.
  5. Wait 30 seconds, and then power on the router and wait until the lights on the router will stabilize.
  6. Power on the printer, wait until the printer is in sleep mode.
  7. Check if the printer displays the home screen icons such as scan / copy on the screen.
  8. If the problem persists, you will need to call the Support of HP technology for further assistance.

If you are in the United States, the toll free # is 1-800-474-6836.

If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

Kind regards
Jabzi

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Tags: HP Printers

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