5520 - connection server 403 error

Hi Kyle,.

I imagine it gets pretty boring to you, since you've heard the same story for over a year...!

I bought a 5520 a few months ago, it worked fine until a few days ago. Since I can't 'scan to email', not more.

Can I ask you to send me as soon as possible the instructions remedy please?

Thanks in advance!

HI Barton64,

Welcome to the Forums of HP's Support.  I see that you are no longer able to use the e-mail of your printer Photosmart 5520 scanning function.

Please start by assigning an IP address manually and manual DNS servers for your printer. I've included a link to an another post which has the steps with screenshots.  Don't worry that the screenshots are for a Photosmart 7510, the steps are the same.  Once you have configured the manual IP and DNS servers, you should be able to connect to web services and use the e-mail scanning function.

Tags: HP Printers

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