5520 e - ONE - IN - ALL printer: my computer does not recognize my wireless printer

I've done all the troubleshooting that was recommended.  The printer is connected to the network and my computer is also connected but when I try to add the IP address of the computer to connect to the computer, it does not recognize the IP address.

Direct wireless is for printing by a device to connect to the printer instead of a network. I would like to disable the function.

That being said, here's what to do next:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.

Now:

  • If the IP address of the printer starts with 169.254, the printer is not getting an IP address from the router. Contact who provided you with the router to determine why it is not assigning IP addresses.
  • If the IP address of the printer starts with 172, the printer is connected to a network of comments. Contact those that you provided with the router for assistance with deactivation of the feedback network.
  • If the IP address of the printer starts with 192.168, the printer is properly connected to a network.
  • If the iP of the printer address begins with any number of other, the network is maintained. Contact one that keeps your support network.

Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

Tags: HP Printers

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