5530 envy: Envy 5530 won't print, copy or scan

Red 'X' on the lower right part of the screen of the printer is on and printer no longer works. Checked the utility application and was advised that black cartridge that is low on ink. Change cartridge. Utility program says ok now all levels. Tried to align, but although the printer display says 'printing', 'X' red down and nothing happens. Tried to print, copy and scan with similar results. Printer says it works but nothing happens. Have restarted printer and computer (iMac) without success. HELP please.

There is no error message. The screen on the printer actually said 'impression' and the 'clock indicator' was renewable, but nothing was happening. When the operation has been cancelled and another operation selected is the same - no error message and everything seemed to happen normally, but nothing. Checked for paper and and cartridge jams - clear at all.

Repeated undo operation retry printing a certain number of times and after about the tenth time, no reason apparent, it printed! Check all the other functions - all normal. A overall good wifi connection.

Gremlins?

Thank you for your help.

Tags: HP Printers

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