5535 envy: Envy 5535 does not photo print

Error: could not print full page leader. Photo Viewer gives the same message.

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Thank you. Letter format chose solved the proplem for 8.5 X 11 size square of paper in the printer.

Tags: HP Printers

Similar Questions

  • 4501 envy: Envy 4501 does not finish printing

    I recently bought the 4501 envy. I've set up and it worked very well. Today I print a document and it wouldn't be time finished, printing do not eject paper, nothing, just said it was printing, I let it go for about 15 min. I ran the "HP Print and Scan Doctor" fixed the problem over print and eject the paper. I tried printing again same thing happened. Could someone help me please? Thank you!

    Hi Robbinkay,

    Thank you for answering my questions, I appreciate it!

    If it does the same thing during the copy, the problem could be permanently with the hardware of the printer itself.

    I recommend the following:

    Hard reset, see this post, How to perform a hard reset, by @Rich1. It is important that the printer power cable is plugged directly into the wall and not a surge protector. Questions when it is connected to an uninterruptible power supply/Strip/surge protector power. This is true for printers and ink jet.

    Also take a look through this paper, a Message appears "Out of paper" on the control panel and do not Pick Up paper printer, as it has not on the rolls of cleaning. "

    Hope this information helps and have a great day!

  • HP printer Envy 4500 does not share print and else, says paper jam

    Just bought HP Envy printer 4500 which is supposed to print on both sides.  I put a copy of a document of two faces in the place where the document is supposed to copy.  I put the function copy, black ink, 2 Facer.     Then, I pressed 'start' and a copy out of feeder.  When I pressed on the two long side once again I get the message 'paper jammed' I called HP and Best Buy and nobody can help you.  HP support says paper I use is the cause.   Excuse me, but this is a multipurpose with 96 bright paper, 20 lb.   Best Buy tech told the paper or the paper type has nothing to do with anything.    I wanted to only two printed sides to save paper, but I can't live without this feature.

    But, for the record, I learned the machine is faulty by Best Buy and return.   I don't think it's paper or defective.   What do I do and where can I find the explicit directions to copy both sides of the paper.  No computer!

    Hello

    The procedure:

    • Press copy,
    • Touch 2 faces
    • Touch black or color

    Now the printer says «face...» "It will copy the first page, do not remove paper.

    • Turn the paper on to the second page (or put the second page on the glass).
    • Press ok

    It will copy the second page.

    Kind regards.

  • HP envy 110 does not iPad print

    I can't print from my iPad.  I get a message that says it connected and is printing but is not. I tried to reset the wireless configuration wizard, but that doesn't seem to help. I don't know why it worked last week, but not now. I am really frustrated.

    Well Yes, that's all.  Simply pull the power cord from the back of the box of ATT 30 seconds approximately.  Plug back in and wait for 2 minutes so that it starts, and then try to print from the iPad again.

  • HP Envy 7640: HP Envy 7640 does not print colours, envelopes or labels

    My Hp Envy 7640 is only a little over one year old.  Last month, it stopped printing color. I tried to install two new cartridges HP... nothing helps, it does not color print and he always tells me that the ink level is low.  I am also unable to print envelopes and labels.  Even if I could print previously.  I can print a page of the internet or word or pages, but only in black ink.

    I use the wireless printer and my Mac OSZ10.11.2 El Capitan.

    I tried to clean the print head, printer re-aligh, changed the cartridges... I am at a loss of what to do next.

    Can someone help me please?

    Hello! Welcome to the community of HP @LDZ1

    I saw your post on the printing color ink is no longer and I wanted to drop in with my own suggestions. As it appears you have tried most of the steps in solving this problem, please visit the link below and try measures that have not been made. If the color still not print, contact HP to see on a replacement or to trade in the printer.

    HP printers - color or black ink prints do not

    Click on the thumb to below testify my help!
    Click on the "accept as Solution" if I'm you guide to a solution!

    Contact HP:
    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number appear

  • Want 4504: Hp Envy 4504 does not give the impression of color

    Hello

    My Hp Envy 4504 gives color impressions.

    Its keep giving only black & white or gray scale images.

    Also, I couldn't find the printing color profiles or presets under the printer settings.

    I only 'Black and White' and ' black and white - gray ' presets.

    What should I do to get the color print.

    I have two hp color and black ink cartridges installed.

    Help, please.

    Thank you

    Hi @sivak,

    Welcome to the Forums of HP Support!

    I understand that you are unable to print in color on your HP Envy 4504 printer. I will definitely do my best to help you.

    You are able to print a test highlighted report? The printer prints a blank Page or does not black print or ink color for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-all-in-One Printer Series.

    The problem only occurs when printing from Mac? It seems that there is a problem with the printer driver. Please see these instructions by my colleague Anti-double-U-di.

    Publish:

    10.10 yosemite, foot, make sure you have the latest updates, including Apple updates as well as updates from HP by Apple Software Update (ASU), currently HP printer software update Ver3.0

    Look for the updates (ASU) Apple
    1. click on the Apple in the left menu bar
    2. click on "about this Mac".
    3. click the button of "software updates... »
    4. make sure that the "Updates" icon is selected, click on 'Store' in the top menu
    5. click on 'reload the Page.
    6. install the HP updates (look for the last 'HP Printer Software Update"by the version number)

    Note: If you can't print or scan if he is an all-in-one HP printer, and then follow the steps below.

    Delete the print queue HP printer
    1. click on System Preferences
    2. click on printers & Scanners
    3. click on your printer HP to highlight, then click on the "-" symbol below to remove it from the queue
    4. click on the button "Delete printer" to confirm

    Add the HP printer in the print queue
    1. click on the symbol '+' at the bottom left
    2. If a drop down list with the printers menu appears, just click on "Add printer or Scanner..." »
    3 select your printer HP printer or series (depends USB/Ethernet/WLAN connection type, so choose your HP printer with the correct connection, IE Hello for printers single function and Hello to an MFP multifunction)
    4. after the lower filled, click on the drop down menu to "use:" and select your HP printer series
    5. click on the ' Add ' button.

    Try to print in coiour.

    If the steps above resolved your problem, you don't have to continue troubleshooting.  If you're still having problems, please continue to the next step.

    Before continues, the following steps will remove all printers to printers and Scanners, you may need your software and drivers for the printers to re - install if it is not part of the Apple software updates.

    Reset the printing system:
    1. open System Preferences
    2. open Printers and scanners
    3. on the left side where would be referred to as printers, right click and select "reset printing system...". »
    4. click on the "Reset" button when asked to confirm
    5. Enter your password, and then click OK (if prompted)
    6. Once completed, (notifications cannot pop up) you will simply see the Virgin 'printers & Scanners', just close

    Remove the software from HP/Hewlett-Packard:
    1. go on 'Finder '.
    2. go in "Applications".
    3. Locate and open the folder "Hewlett-Packard".
    4. If you see an "Uninstall HP program" listed here then run the uninstall program, otherwise, go to step 8
    5. click on the continue"" button.
    6. Enter your password, and then click OK (if prompted)
    7. When you are finished, click "exit".
    8 remove the HP folder or Hewlett-Packard (if still listed after uninstall) drag the folder to the trash
    9. right click on the Recycle Bin in the dock, click on "Empty" - and then confirm to empty the trash

    Repair disk permissions
    1. in the Finder, click Applications
    2. open the Utilities folder
    3. double-click on the disk utility
    4. on the left side, click on the hard drive which has Yosemite 10.10 installed to highlight
    5. click on the "repair disk permissions" nearly half lower the window (time may vary to finish)
    6. what repairs completed, a message near the bottom window 'Fix full permissions', now you can close the disk utility
    7. click on the Apple in the upper left corner, click "Restart" to restart your Mac

    Manually the drivers of HP printer install v3.0
    1. this link will take you to the apples for v3.0 HP printer drivers download
    2. click on the button 'Download' (remember where your download is if your downloads are not on the dock)
    3. open the "HPPrinterDrviers3.0.dmg".
    4. double-click on the "HewlettPackardPrinterDrivers.pkg".
    5. click on the continue"" button.
    6. After reading the license agreement, click the continue"" button.
    7. click on the button "I agree" If you agree
    8. click on the drive that Yosemite 10.10 is installed on and click on continue
    9. click on the 'Install' button (this will install the drivers for HP to your Mac)
    10. Enter your password, and then click the button 'Install Software' (if prompted)
    11. click on the "Close" button when the message "installation succeeded."

    Add a printer to print the queue
    1. open System Preferences
    2. open Printers and scanners
    3. click on the symbol ' + '.
    4. click on "Add a printer or a Scanner..." »
    5. click on "HP Envy printer 4504.
    6. click on the drop down menu to "use:" and choose "HP Envy 4504 Series."
    7. click on the ' Add ' button.

    Try to print in color.

    Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

  • My Hp photo smart 7960 printer does not always print the content of a page, it's just leaves the dashes and spaces.

    Original title: malfunction of the printer

    My Hp photo smart 7960 printer does not always print the content of a page, it's just leaves the dashes and spaces. Yet, some of it is printed. It always seems to be on the same site type. Other sites will still print ok... The uninstaller and reinstalling will correct or do I have to download updates?

    Hello

    What browser do you use?

    If this is the case with some specific websites then after return from the address of the site.

    I suggest you try the troubleshooting described in the article methods according if you use internet explore.
    I can't print or preview before printing a Web page in Internet Explorer
    http://support.Microsoft.com/kb/973479

  • Designjet 110Plus NR: HP Designjet 110 Plus NR Maintenance Utility does not detect printer

    Hello

    I have a Designjet 110 Plus NR printer that prints, but when you use the maintenance utility, it does not detect printer. I downloaded the latest version H.06.0 and am able to install it. but when the search for the printer it will not find it, and I have no way to pinpoint it too my printer. I have the printer connected to my computer via the USB port on a docking station HP residing in my laptop (Elitebook 800 G1 win 7 pro x 64). Also, it is connected via a parallel to the NIC dongle to make it available on the network for everyone to print too so. All can print, I can print but the Cyan is not always print and before you buy new print heads, I would like to clean and align with the Maintenance Utility. I tried to use the printer in the dock station, plugging directly into the laptop and the network to connect, but won't find printer. I tried the alignment of the front that I found in other forums, and it did not work. Whenever I went to the printer, I uninstalled all drivers and and the computer and rebooted system maintenance utilities. I installed the drivers from the HP website, from the disc initially supplied with the printer and our network, still no change print server. Am still able to print but not to run diagnostics or alignments. I've scoured the forums HP and all the "recommended" patches have never someone who in fact confirms the
    'Fix' worked. Can someone help with this problem? It has been about 4 days that I'm looking into this and frankly it's kinda ridicolous saw that it's a plug-and-play printer. Thanks in advance for any advice you may have!

    Well, the network adapter has failed. I managed to install the software, but he gave a generic IP address of the printer and gave me the same mistake of not being able to communicate with the printer. So, I pulled up an old laptop XP downloaded the drivers from the HP site, rebooted, printed the test page with success and installed the system maintenance utility. And WHOLA, I saw the printer immediately in the USB of Maintenance section and was able to run the diagnostic page and determine our problem. Thanks again for your help Mike!

  • I have; ve reinstalled the software, wireless, everything went through fine. He asked me to remove the USB cable while it printed a test page. But he does not accept printing orders

    I have; ve reinstalled the software, wireless, everything went through fine. He asked me to remove the USB cable while it printed a test page.  But he does not accept printing orders - printer offline.  Very frustrating!

    So, you have a problem with Picasa. You should contact them.

    I also quite what your note 'Wireless' has to do with the question. Maybe it's because you have yet to provide a lot of information...

  • I have changed ink in my printer HP F380 and now it does not scan printing and does not copy the computer off

    Also, I did a restore and do not know if something needs to be installed or reopened.

    Hello

    ·                         try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

    You can also track information to try to solve your problems of printer below

    read the printer correct that information the slot microsoft, including the 'fix - it' and the information of the links to the other

    Solve printer problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    and read this microsoft tutorial too

    Introduction

    This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

    How to use this tutorial

    For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  • HP while a 6310 does not now print

    I have a HP compaq presario notebook PC and I had to delete it and put everything back on. Since that time my HP all-in-one will not print. The printer works and sees that it is there. I was on the phone with technical support and drivers downloaded and does whatever he told me to do but... It ignores the analysis

    Error: windows cannot print due to the current printer set up. It prints a test page...

    I have a HP compaq presario notebook PC and I had to delete it and put everything back on. Since that time my HP all-in-one will not print. The printer works and sees that it is there. I was on the phone with technical support and drivers downloaded and does whatever he told me to do but... It ignores the analysis

    Error: windows cannot print due to the current printer set up. It prints a test page...

    Hey beth_licsw

    read the printer correct that information the slot microsoft, including the 'fix - it' and the other links here

    Solve printer problems

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    and read this microsoft tutorial too

    Introduction

    This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

    How to use this tutorial

    For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

    http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

    Walter, the time zone traveller

  • HP Envy 5540: HP Envy 5540 will not be printed on A4 photo paper

    As said in the title, the HP envy 5540 which has brought us recently will not print on A4 photo paper. When you try this it will be just the paper jam. It can print on the matte side of the shiny paper but who despises the point to print on glossy paper. Glossy paper in which you provided (10 x 15 cm) works very well so I don't see what the problem is.

    So I thought I'd post a response cela in case someone else wins the same problem. To resolve this problem when you put paper in the tray make sure that it is placed as left as possible. The reason for this is because the paper gets stuck to the right of the printer inside, this is of course because this model isn't try and calibrate the book itself just cause, it assumes that the Board is good enough.
    If this still does not work then I recommend that once in the basic printing options, select photo paper (HP or not depending on what you have). More there are also in Control Panel > display devices and printers and right click on the printer model you are using, and then select Printing Options. Then, check the orientation of the layout and for verification of the quality of the paper / source paper and media for what you feel would be good for you.

    Hope this helps someone else who has this problem because when I looked around I saw never the solution.

  • Want 5530: HP ENVY 5530 does not print

    Recently bought a HP Envy 5530 and together until my laptop via WiFi with the software downloaded from the URL the drive gave me (my laptop would not recognize the disc). Yesterday, I was able to print a photo from my phone (HTC a M8), without any problems. Today, I tried to print my calendar of the school, since the school Web site and it wouldn't work. The printer is on, and my laptop it is grateful. This is my default printer. When I print, the item appears in the print queue, said he prints and disappears after a few seconds. The printer does no sign/noise to indicate that he even received the file, and nothing is displayed.

    I don't have a USB cable from the printer, nor have I not possible to obtain a.

    I tried to use printing HP and doctor scan, but the version does not work on my laptop (it will not yet open).

    Download and run printing HP and doctor Scan

  • 4500 envy: Envy 4500 will not be printed on photo paper

    I have a 4500 Envy will be printed on plain paper but as soon as I load photo paper it will not print on it.  I tried different manufacturing of paper and he'll come, but then just smears on the back with nothing on thr front while others, he just tells me to load paper.

    Hi @JimMackie,

    Please try these steps and getting back to me.

    Because the printer does not have the paper, I would recommend to try the steps listed in the document below. You can start to "Solution 2: adjust paper settings in the print driver.

    A Message appears "Out of paper" for HP ENVY 4500 and Deskjet Ink Advantage 3540 e - all-in - One Printer Series "

    If you arrive at "Solution 4: service of the printer", then I would recommend contact you HP.

    Contact HP:

    Step 1. Open the link: www.hp.com/contacthp/
    Step 2. Enter the product number or select Auto detection
    Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
    Step 4. Scroll down and click on: contact HP options - click Get phone number
    File number and phone number appear

    I hope this helps.

    If this help will testify of my answer by hitting the thumbs to the top slot

    Click on the button "Accept as Solution" if I helped you reach a solution.

  • HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

    Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

    There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

    We bought this printer less than a year ago now.

    Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

    I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

    Thank you very much.

    Try here.

    http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

    Ink cartridge information after doing all the recommendations of HP:

    Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

    In particular, let us know if you find the above to be true.

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