5600: my 5600 printer will not print from my computer, but it will print a test page

Hi I bought this printer new from 2016 Christmas e - bay.  But for some reason any I have no guarantee.  Everytime I try to use it there are problems.   So I rarely print anything.  Still, it prints pages test but never with one less word documents an hour for me to play with her or photos.

I have a Dell Latitude 7 windows, 64 bit. I've done everything asked is why I get the test pages. Even disabled my firewalls.  He loses the connection to the network, but my wifi connection is 150. ??

Can someone please tell me what to do, I can't afford a new printer now.  I have months of ink cartridges HP I've ever used

Y at - it a cord that I can buy to do this.

Thanks in advance for your help.

HI, thanks for the response.

A few reports have been generated automatically & they were incomplete, due to the questions - I then called Xfinity (Comcast) to see if they could help because my wifi router/modem is through them.

He told me my DNS numbers were wrong & gave me their numbers, I had to hang up for an appointment.  Later that day, I changed the DNS numbers but it still does not.

And for some strange reason, he would not save the old DNS numbers in the report.

What I ended up doing was a complete uninstall & reinstall everything associated with the printer.  Despite recording only not all parameters (I wanted all the parameters to be entered automatically) the new DNS numbers were there & I couldn't get rid of them.

So I did a restore to get rid of the Xfinity DNS numbers.

"But instead of using my password I pressed a button on the modem Xfinity so he would automatically find the printer.

Now, it works fine. "the next time or if I have another printer, it's the only step I'm taking.  He automatically added my password and I guess that numbers correct DNS.

Thanks for the offer of help.  It's very appreciated.

Tags: HP Printers

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