5610 all-in-one - black thick top of line down on the pages scanned using the scan feeder tray ONLY

Using HP Officejet 5610 all-in-one I've had for years and maybe 6 months ago, I noticed that anything that is analyzed by the load plate (if you need to scan a bunch of pages without having to analyze each page individually between analyses what is tedious that need constant attention) has this thick black line goes up and down on the middle left of THE pages scanned. Honestly, it looks really bad like if there is something hidden in this terrible line through the process of moving the paper through the feeder, BUT the original is just fine without damage.

If I scan just a page by placing the document on the scanner glass, and then NO matter whatsoever.

100% reproducible every time.

So I know that it has nothing to do with the glass (which is clean), but only when the scanned document must pass through.

Checked the forums for similar problem and found no exact match.

I imagine that an expert out there knows the answer to that high hand. IF you could speak up, I would appreciate it.

I THOUGHT ABOUT IT!

I read another post:

http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/HP-OfficeJet-Pro-8500A-plus-vertical-black-lines-only-when/m-p/1391261/highlight/true#M30268

who is mentioned on opening the ADF cover. Well I opened the whole Assembly, having absolutely NO idea how it all works, and I found a 1 "x 8.5" thick mirror (for lack of a better term) who had what looked like white paint on it to the place where the pages were probably getting the black line. I scratched, retested and the question was gonzo - that's all!

Then my wife just told me that she thinks that she knew what the problem was all along. She had put on a page and it had not dried, and she tried to put it in the charger to make a copy. She just thought that we were going to replace the printer even when and if ever, let me know. During this time it was me mad for months. What are you laughing at me? This all-in-one works very well for years - replace without good reason, must learn a new product, get new cartridges, out the same old, same old, NO way. If it is not broke, do not replace it!

Detective Conan.

Tags: HP Printers

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